I haven't tried today but as per realshinjae's update at 10.36 p.m., it wasn't working for me until 11.25 p.m. then I was already away from my laptop.

Brother lwk,
seen most of the famous download host no longer here,
and most of the other HK TVB show download host like: hotfile, filevelocity, freakshare, ul.to etc are not on the rapidget list,
we members not much choice already.

why my account not yet activated???

Let me clear some doubts on here:

1. RS is working. I don't know when it stopped working. If there is an issue, PM us or open a ticket. We will surely check it out. But for sure i can say RS IS working.

2. HF - they are banning - not only us, but others also. We have just fixed it and is online. We usually put notices on our page whenever we have an issue. We are a gen, and all gen face problems - is is bound to happen. So whenever, there is an issue, we ask you for a bit of your patience. We always inform our users via announcements, twitter and facebook. We appreciate your collaboration. But note that the best way for us to know what's wrong is for you to report the issue thru proper channels...posting here and there won't help into solving the matter. Rather sending us, a nice PM/support ticket would certainly get us to work and encourage us.


3. FS/US/FJ = ALL same. They are "together". Numerous times we updated about the issues. Those hosts ban "for nothing". Like some mentioned, we recently had put US online again but had to disable it again, they banned when BARELY a few gigabytes was downloaded. - Every premium link gens are facing issues with them and many are leaving them.

@cielbleu : Lwk523 will REactivate your account as soon as he is back. Please be patient, he cannot remain on 24/24, he got a life too. I hope you understand. Next time consider renewing a bit early. Apologies for the delay my friend.

Regards,
The RapidGen Team

This post has been edited by rapidgen: Feb 2 2012, 02:07 PM

so its my fault then for not renewing the account early??? nvm... im asking because just before this, it took less than an hour for activation... just want to know whats wrong...

This post has been edited by cielBleu: Feb 2 2012, 03:30 PM

Sorry to all users,
I just come back from two days trip and I will check out my inbox now.

This post has been edited by lwk523: Feb 2 2012, 08:33 PM

am a rapidgen premium user for 4 or 5 months...

due to a lot sites banned sharing... i really hope that rapidgen can add some others site like filejungle etc

I will try to find a good source for u . Give me a moment

Hi,
You can login now and sorry for late activation

Yup, previously I activated account take less than 1 hour or 5 minutes. But dont worry bro, I will try my best in activation part cuz I got some stuff to busy .
Anyway, Thank you for choosing us again and have a nice days


Regards
The Rapidgen Team

can tell me which filehosting still operational?



i looking to renew again.

This post has been edited by MakNok: Feb 2 2012, 11:34 PM

I don't really agree as we bought out service on LYN, so this should be the place for us to voice out any satisfaction or dissatisfaction.

Anyway, your Hotfile is facing outage again. This time, I have opened a ticket. Let's see how long to get this solved.

Fruitie, i think you wrongly understand. Let me show light.

We are not dozens at rapidgen Our technicians cannot remain stuck 24/7 to their PC screens and watch the forum - we need to work on finding solutions, resolving issues/fixing bugs. I hope you can understand us.

When a support ticket is opened, we are notified by email + there is a follow-up. We can directly ask the user for more info as required to investigate issues.

If we are to provide support here 24/24, then this thread would be full of support replies only and it won't be a sales/promotions one anymore and new users will find themselves lost.

And i DO agree with you, everyone can post his/her dissatisfaction or satisfaction.

As regards to HF - they are banning and this is completely out of out control. I hope our users understand this. Its not as if we want to have HF, OFF. We work hard you know. But there are many things we don't control. - We ARE currently working to counter it.

And we are among the rare gens remaining out there who is constantly investing time and monies (given our small client base) day by day to maintain the service, after the recent events. We strive for YOU people. Often our staff at midnight-6AM - IS STILL WORKING.

^example, RS are banning servers. We keep updating them so as to maintain service.

And we are among the rare ones still out their who reply to support tickets in a timely way, how busy we are. We communicate to our users - we always keep in touch.

I sincerely apologize to our users for the on&off issues. But i hope you can understand what's going out there in the filehosting business. Many stuffs are out of our hands. It is hard to survive these days, but we are still and will still be here to provide services as far as possible.

This post has been edited by rapidgen: Feb 4 2012, 07:11 AM

i hear you bro.. keep the good work guys.. you guys got my support...

I understood.

So, in short Hotfile case is not solved?

Thank you very much mate. We appreciate your support.


In short, HotFile was patched 1 hour after the reply i posted above.

^However, you may experience some slowness during peak hours until we optimize it. We say things how it is. We do not hide from our members.

Cheers

This post has been edited by rapidgen: Feb 4 2012, 08:07 PM

Just to inform Hotfile is down again.

I think I need to stop my subscription after my account expires, I'll stick with buying Hotfile premium accounts.

We are having some problem on datebase server and bring it back asap.

Regards
The Rapidgen Team

Uploaded.to having issue of
filename not found!

I found that there are many issues recently.. The service is not as good as previously when I start using it..

---

Added on February 6, 2012, 10:03 pmYa, Agree with you..
rapidgen, may I know which filehost will be filled? at least remove the restriction of the Bitshare la..

This post has been edited by ywkwy: Feb 6 2012, 10:03 PM

My opinion, at least let the current ones running well. Every single day Hotfile is out.

Though this service is not expensive at all but money is spent wastefully.

No chance to use since January.

Bitshare restriction removed @ywkwy. Enjoy.

Some people here simply cannot understand the situation. We cannot be held responsible FOR the following:
i) Hotfile BANNING - they are banning, and NOT ONLY us, other gens also.
ii) We cannot cater for MU/FSO - They have been closed. As a result, OTHER services have been FLOODED (if not saturated...on their side itself i mean....we have plenty of servers, speed is not an issue on OUR side) which at times causes download problems, etc ---> so obviously "service is not like before", there is currently a cyclone....We should wait for it to pass. Its simple as that. If you are not satisfied, we are happy to refund our users, simply pull a cancellation request and contact lwk523 for refund.

Hotfile has been updated.

This post has been edited by rapidgen: Feb 7 2012, 02:05 PM

OK, if you can't hold any responsibility.
Let me just ask lwk523 to close this service on LYN and refund all users.
As simple as that. I can even close for him.

This post has been edited by fruitie: Feb 7 2012, 12:47 PM