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Maxis The Official Maxis FTTH Thread, Maxis FTTH launched 1st Sep 2010!

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unique-collection
post Jun 4 2012, 12:07 AM

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QUOTE(polarzbearz @ Jun 3 2012, 11:14 AM)
Gonna pray hard that not -much- of people are interested in Fibre plans at my apartment so the queue is shorter, or hopefully all of them went for Unifi when it first launched at my apartment 2 months+ ago.. tongue.gif
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DrPitchard submitted my form on 29/5, still waiting for their call.
unique-collection
post Jun 4 2012, 04:04 PM

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QUOTE(petlu28 @ Jun 4 2012, 03:53 PM)
Just submit form 1 hour ago then coming this Thursday come install. Really superb fast.
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Where u submit your form?

unique-collection
post Jun 4 2012, 04:39 PM

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QUOTE(petlu28 @ Jun 4 2012, 04:08 PM)
I register thru Maxis CS. Then sat Maxis Home department call me & email form to me. Today 1pm++ sent form to them. After 1 hour ++ installation department call me date come install.  thumbup.gif
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That was fast. I submitted on 29/5. Still no call from them
unique-collection
post Jun 6 2012, 12:13 PM

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QUOTE(polarzbearz @ Jun 6 2012, 09:05 AM)
Anyone here whom registered with DrPitchard last week? Got any call from Maxis yet? Mine still haven't cry.gif
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Same with u. No call yet
unique-collection
post Jun 7 2012, 07:46 PM

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QUOTE(SonicSpyro @ Jun 7 2012, 07:06 PM)
Got a call earlier in the afternoon. They gonna come over and install on the 28th! Yeay!!! Submitted through DrPitchard on Monday (4/6). I was expecting to wait longer but very thankful all the same. Thanks DrPitchard! biggrin.gif

I got a question to ask, I read the T&C or something on Maxis' website and found that they require a PC with a CD-ROM. Could anyone tell me why is that needed? They need to install drivers or something?
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Your're lucky bro. I still waiting for their call. mine was submitted on 29/5
Dunno when the Q will reach me sad.gif
unique-collection
post Jun 9 2012, 08:08 PM

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QUOTE(polarzbearz @ Jun 9 2012, 06:58 PM)
sad.gif still have not received call from Maxis yet after 10 days. Hopefully they didn't lose my form cry.gif
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Same luck bro. Why it happen to us?
unique-collection
post Jun 16 2012, 04:37 PM

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QUOTE(jienster @ Jun 16 2012, 03:16 PM)
just had my FTTH installed, opted for the promotional 10mb line. preliminary tests show that its hovering around 9.3mb down and 5.5mb up.

big problem is the torrents won't work. it gets stuck at 'waiting to download'. did some research before calling maxis so that at least i know when they're trying to bs me.

so yeah the technical guy was quite friendly. he says maxis doesn't block torrents and  they need to assign a 'public-facing ip' to my service because at the moment it's on private mode. Fingers crossed i can get this resolved in the next 3-4 hours.
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QUOTE(kurogane @ Jun 16 2012, 03:55 PM)
Weird, I had zero problems with torrents when I was on private mode myself.
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Same here,i have no problem with torrent with default private ip they give me.

The only problem i facing is keep getting error as below when surfing, need to refresh again for it to work
Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data

Anyone know what happen?

This post has been edited by unique-collection: Jun 16 2012, 04:38 PM
unique-collection
post Jun 18 2012, 03:00 PM

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QUOTE(ronnie @ Jun 18 2012, 11:31 AM)
FYI, change of FTTH VOIP phone number is allowed after installation has been completed.
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Do we get to choose from their system or just give another random number?
unique-collection
post Jun 19 2012, 10:15 PM

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How come my speedtest result showing huge different when comparing maxis with other server, only maxis server get full speed. doh.gif sweat.gif

Maxis
user posted image


Packet One Network
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U Mobile
user posted image
unique-collection
post Jun 20 2012, 09:55 AM

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QUOTE(paklee @ Jun 20 2012, 09:21 AM)
its weird... my speed test to local and oversea server that affected. ping for local server is around 190ms-235ms and speedtest is around 2.3Mbps-4.5Mbps... for oversea server ping can go as high 500ms and speed test is below 1Mbps..

BUT my torrent, video streaming and direct download not affected at all... I tested it all this morning...  hmm.gif  hmm.gif
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exactly the same with me. Will give torrent another try.
unique-collection
post Jun 20 2012, 10:46 AM

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QUOTE(jeremy05 @ Jun 20 2012, 10:40 AM)
local server ping 190 - 235 ms? so high? did you test ping using speedtest? i think it should be below 10ms within malaysia? anyway my maxis mobile broadband 3g, ping time only 55 - 65ms. i think fiber should more lower than 3g, right?
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Yes local server getting 200+ ms using speedtest. When choose maxis server it get less than 20 ms

unique-collection
post Jun 20 2012, 10:50 AM

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QUOTE(ckh83 @ Jun 20 2012, 10:48 AM)
Same issue and only happen this morning. Previously all fine.
Will again tonight or tomorrow, if same then report maxis.

Torrent speed slightly impacted.
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ya,previously all working fine too. anyone else facing this problem too?
unique-collection
post Jun 20 2012, 11:52 AM

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My friend on unifi 10mb have no problem on local server. Only maxis fibre having problem on local server
unique-collection
post Jun 20 2012, 06:10 PM

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QUOTE(magma_blaziken @ Jun 20 2012, 10:59 AM)
Im also having really high pings since yesterday. Just got it last week and was fine until yesterday.
I shall call Maxis and see whats going on
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Did u call maxis? What they say about this?
unique-collection
post Jun 21 2012, 12:04 AM

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QUOTE(magma_blaziken @ Jun 20 2012, 11:57 PM)
Call already. Assigned case number and say call back in about 2 hours.
Never call back until now. Later call again or 2moro morning.
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Did they ask u to screenshot the speedtest and forward to them?
Ok,keep us update.
unique-collection
post Jun 21 2012, 06:45 PM

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QUOTE(nzxkore @ Jun 21 2012, 05:46 PM)
how bout your ping/dl to local server such as P1/TM etc?
and to Singapore too..
mine seem got problem already
ping 200+ms when play using SG server..
last week ~48ms

i email them requesting public ip
hope things will be different afterward
yet to test using ping-plotter where it's actually routing
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I having this problem too since sunday. local server ping 200+ms & speedtest 2~5mbps
call to complain then they say call back in 1hrs. no call since then doh.gif
unique-collection
post Jun 21 2012, 06:47 PM

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QUOTE(soulseeker6187 @ Jun 21 2012, 06:44 PM)
downloading no problem still got full speed. now have a problem with high ping with local and singapore server.
international ok I guess.

mine Japan ping is lower than local rclxub.gif
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There is no high ping & speedtest issue for local server at maxis center sunway pyramid when i test using their laptop. something fishy here hmm.gif
unique-collection
post Jun 21 2012, 06:55 PM

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QUOTE(nzxkore @ Jun 21 2012, 06:50 PM)
try d/l or ping other server such as TM or P1
they're using other routing than TM?

M'sia(M)-taiwan-msia™? LuLz
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I use speedtest.net choose server P1, UMobile, Yes4g. No problem unlike our home ping 200+ms & speed 2~5mbps



unique-collection
post Jun 21 2012, 07:19 PM

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QUOTE(ckh83 @ Jun 21 2012, 07:12 PM)
Anyone call maxis regarding this?
This is weired cause previously ping is nice, just recently like this.
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ya,before this all is nice. I've call maxis to complain but they told me will call me back in 1hrs. no call from them since then.
unique-collection
post Jun 21 2012, 09:14 PM

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QUOTE(petlu28 @ Jun 21 2012, 09:03 PM)
P1 server
user posted image sad.gif

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