Hi everyone,

Please check below. Malaysia Consumer power please stand together to curb this unlawfully statement

jktlee

They can make your house because wifi hotspot and there is nothing you can do about it. If they want Wah...lau!!!!

Check out this clause at : http://www.maxis.com.my/home/pdf/home_inte...general_T&C.pdf

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You accept and acknowledge that Maxis reserves the right to leverage onto your residential WiFi modem to
cater to the Maxis Hotspot service which may be accessible by the general public who are subscribed to the
service. The Maxis WiFi Hotspot service does not increase your available bandwidth and will not impact your
internet quota nor will it cause degradation of the Service performance, security or risk issues to you.

hi everyone,

Let us consumer be known stand together to curb such unlawfully act in Malaysia. They can make our home to be Wifi hotspot if they want!!!!

jktlee

http://www.maxis.com.my/home/pdf/home_inte...general_T&C.pdf

6. You accept and acknowledge that Maxis reserves the right to leverage onto your residential WiFi modem to
cater to the Maxis Hotspot service which may be accessible by the general public who are subscribed to the
service. The Maxis WiFi Hotspot service does not increase your available bandwidth and will not impact your
internet quota nor will it cause degradation of the Service performance, security or risk issues to you

Hi Ryudell,

Just copied from the PDF document. Will you agree to such terms ? I won't

jktlee

Hi Ryudell,

Just copied from the PDF document. Will you agree to such terms ? I won't

jktlee

Hi Ryudell,

They are saying this way but later we have to prove it does affect. I assure 100%, talk to any network engineer connecting 10, 100 and 1000 users connecting to the the same access point well never not have any drop in network performance. Yes you can block wifi access from outside but hence you have just break their terms and condition because in the court of law. If you wish to press charges, you have already sign the contract in the T&C.

I am upset that someone or departments in Maxis they can write such in-responsible statement. I assure in Europe or United States, Maxis will be sue for this . I know I will first in line do it and complain to consumer tribunal.


jkltee

Despite being 12 years with Maxis. I went to Japan Nov last year on internet roaming. My credit limit is 2K. My bill end up 8K but they give 2K discount with amount of 6K. I had to pay 6K but I don't have the time to go tribunal because I had to make an honest living here.

So what is the principal of credit limit ? They answer giving is that they can't control since is a foreign operator. Imagine my bill from 1.5K one night shot up to 4K in 6 hours and then 6K in the another 6 hours.

That why Maxis I wish to congratulate the very good dividends and excellent way to ripping people way. I not afraid of Maxis because I still have all the evidence with me. Is that I have to apply leave to get this case sort out and this is out my own expense. I am 100% sure I am not the first customer with this case.

Rest assure please beware when you do international roaming. I would rather donate the money to charity then to have it wasted just like that.


jktlee

Hi Kenjixx.

The principal is very simple. T&C is written document developed by someone or group of people. I am sure that is needs to be reviewing and approved before is publish. Is about respecting individual rights and bear in mind, these services are paid not not free services. If is free service I will not have an issue because company needs to survive and it may be a form of lost leader to gain market share.

The fact is that people at Maxis can choose to ignore and publish such a statement is absolute mystery to me. Of course everyone hear reading by have differing view but if such T&C is allow. What is next ? I am also saying no corporation is free of mistake but we accept whole as it is and then what is next.

We can have endless discussion here but the focus should be directed to Maxis to have this whether is acceptable business practice ? That is all.

jktlee