Maxis The Official Maxis FTTH Thread, Maxis FTTH launched 1st Sep 2010!
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 Jun 20 2012, 11:00 PM
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#1
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Senior Member
1,757 posts Joined: Oct 2005   
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hey wat am i going to do if my speed currently drop to 2mbps?
and i cant register the free music unlimited as they only allow 11 or 12 digit numbers as in johor we only had 10 digit maximum.. ive already make a report to maxis - C11406138 |
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Jun 21 2012, 11:05 PM
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#2
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Senior Member
1,757 posts Joined: Oct 2005
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here is my speed test for my homefibre
they only champion speed 10mbps with their own server but not to other server.. i play dota 2 with lagging 1secs from maxis server  this is Umobile server  this is yes server  singtel server (singapore)   for ur info, this slow speed only happen for the past 2 days.. for the first 2 weeks i enjoy quite good 10mbps speed even at other servers... i;ve lodge 2 complaints to maxis.. hope they can improve their service and deliver what they promised Added on June 21, 2012, 11:09 pm QUOTE(ckh83 @ Jun 21 2012, 07:12 PM) Anyone call maxis regarding this? ive called them.. waiting for replyThis is weired cause previously ping is nice, just recently like this.  This post has been edited by fadzly: Jun 21 2012, 11:09 PM |
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 Jun 22 2012, 12:10 AM
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#3
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1,757 posts Joined: Oct 2005
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QUOTE(unique-collection @ Jun 21 2012, 11:11 PM) Same here. I've lodge complaint but I don't think they take it seriously. Say call me back in 1hrs but no call since then. ive lodge complaint twice regarding speed..i thought they throthling me because of torrent.. download speed affecting my dota 2 and youtube.. and another complaint regarding unable to register to unlimited music one music the website is not yet update as they can only register 11 or 12 digits of telephone numbers and me from Johor cant as my digit has only 10.. |
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Jun 22 2012, 10:05 AM
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#4
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1,757 posts Joined: Oct 2005
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QUOTE(peri peri @ Jun 22 2012, 09:56 AM) BTW, i test my torrent speed last nite, all good, my ping also back to normal redi. Maybe upgrading works in progress Last nite still the same for me. Lagging dota 2. Pings >200. But downloading torrent havent tried. Youtube slow for the non popular video |
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Jun 22 2012, 12:42 PM
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#5
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1,757 posts Joined: Oct 2005
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QUOTE(petlu28 @ Jun 22 2012, 10:09 AM) For those have problem with speed try call CS to change public IP. Before request i told them try P2P to check speed. Don't worry about P2P as their technican department told me they didn't blocked any P2P IF yours apply Maxis Home. Last time i also have this problem. You can check previous comments that i have post before. Now everyday my speed can reach 1.1mb/s but depend time also. i called them twice. some of them scold me sommore.. bull shit.. no answer.. speed worst than yesterday------------------------ QUOTE(LenGZaI85 @ Jun 22 2012, 11:30 AM) Maxis CS Reply my call informing that TM having some bandwidth problem for maxis user. They are working on it and it will be back to normal 10 Mbps by next week.    Added on June 22, 2012, 11:32 am When did you apply? It will take them at least 5 working days... QUOTE(jerryhean @ Jun 22 2012, 12:13 PM) Just called Maxis, same thing was told to me by th CS, problem with TM infra that Maxis fiber users are riding on... When it will be rectified? No one knows, Maxis is working with TM to sort it out now... they only talk BS.. full stop.. dont salahkan TM.. the unifi customer having normal connection as far as i know my current speed maxis server  umobile server  yes server  This post has been edited by fadzly: Jun 22 2012, 12:46 PM |
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Jun 22 2012, 01:00 PM
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#6
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1,757 posts Joined: Oct 2005
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QUOTE(petlu28 @ Jun 22 2012, 12:45 PM) Just inform them you have call twice then your problem can't solve also. Then told them pass call to technician department. After that technician department will make a report & give you report number. Next time you just tell CS your report number only. Anythings you want to solve better direct to technician department. this week i called them everydaymonday - call due to WIFI thompson got problem, takes 15mins x3 to reach CS, then 30mins to diagnose problem - technician came and change the router tuesday - call due to unable to register unlimited music because my phone number in JB is 10 digits.. 10mins to reach CS, and 10mins talk to CS.. solution claimed take 3days.. but still havent recieved any solution Wednesday twice call 1st call asking why bill came at my postbox as i only opted for email billing. i ask them to change for me, but they cant and ask me to do myself. *** but i cant see any account numbers related to the home fibre in maxis account website i also ask them weather the 10digits can settle or not, they said already settle and appologised that they forget to inform.. they said can try now.. But later i test back, still cant register.. she kencing me like shit... 2nd call inform them regarding speed.. take 15mins to reach CS. take 30mins to diagnosed.. mx - see and wait, maybe it just happen for 1day.. no report number was given i ask them wether the one music register case was closed, CS answer they havent settle the issue and will call back if the issue settle at the respective department.. thursday inform regarding the same thing. 10mins to reach CS. 30mins to diagnosed doing the same thing even get scold sommore by the CS... she then forward to technician. inform back history. take another 20mins.. will call back, but never tell me also yesterday.. never give me report number also.. shit la..  This post has been edited by fadzly: Jun 22 2012, 01:08 PM |
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Jun 22 2012, 02:06 PM
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#7
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1,757 posts Joined: Oct 2005
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QUOTE(wokan @ Jun 22 2012, 01:46 PM) fadzly, the DOTA server is in US/EU? Usually US/Europe connection ping would be between 200-300ms. that pings is in SEA DOTA 2....Sometimes it the latency spikes abit due to traffic in the US/EU which depends on the route the network route the packet. This happen to me when I play D3. Other than that, the speed is good and consistent. if yr connection speed via speedtest on Maxis server is still slow, I suspect TM/Maxis (depends on which fibre infrastructure yr area have) is doing some kind of network work behind the scene. lagging 0.5~1secs.. |
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Jun 22 2012, 02:42 PM
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#8
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1,757 posts Joined: Oct 2005
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QUOTE(aerobowl @ Jun 22 2012, 02:25 PM) curious how is the network actually connected? i do feel the same with u.. TM fibre network and direct goto respective destinations (foreign or local servers) or must route back to maxis netowrk before goto respective destinations? they must be rerouting to their server and from there they reroute everythings so they can see what we browsing and controlled everything.. i just hope they dont cheat us by saying our speed 10mbps but we didnt mean 10mbps to other server, but only to our server which was not happen 4 days ago.. |
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Jun 22 2012, 06:50 PM
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#9
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1,757 posts Joined: Oct 2005
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QUOTE(danieltay @ Jun 22 2012, 04:44 PM) this thomson router really cannot use leh... so many ppl complaint, so many changes required... like that i cannot cut my streamyx for a least another 6 months... puih! but the tehnician saying that this is the first router in JB they changed.. so i dont know |
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Jun 22 2012, 07:24 PM
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#10
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1,757 posts Joined: Oct 2005
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ping back to normal!!! yeaHHH!!!
suffering for 3 days! but couldnt achieved 10mbps like before.. before this even singtel server can achieved 10mbps... what a BS maxis homefibre speedtest maxis  umobile  yes  singtel  pingtest  This post has been edited by fadzly: Jun 22 2012, 07:36 PM |
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Jun 22 2012, 07:43 PM
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#11
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1,757 posts Joined: Oct 2005
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QUOTE(iZuDeeN @ Jun 22 2012, 07:36 PM) wtf man... I can't play Battlefield after swithing to to Maxis... latency to SG server is 300ms+ now,... i also cant play dota 2when on streamyx..512kbps line... latency only 80ms odd F!#(_@!*()#)*#)*#@ |
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Jun 24 2012, 06:20 PM
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#12
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1,757 posts Joined: Oct 2005
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QUOTE(numbertwo @ Jun 23 2012, 03:30 AM) for those who complaint abt ping time... have you guys tried using google dns yet? My dms was set at google sknce beginning |
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Jun 24 2012, 07:57 PM
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#13
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1,757 posts Joined: Oct 2005
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QUOTE(don11_8 @ Jun 24 2012, 07:23 PM) i dont knw why, when torrenting my download speed is only 100-200 but my upload reaches almost 1mb, i dont understand at all =.=' Somesaid due to our hd. Cant cope to write faster. LOLAdded on June 24, 2012, 7:58 pm QUOTE(echoesian @ Jun 24 2012, 06:48 PM) I heard this Maxis FTTH is based on shared IP where a group of users will share a single IP. In this case, how do you guys solve the problem of downloading files from those file sharing sites where it only allow a single IP download a single file at a time? Izit? U sure not ?This post has been edited by fadzly: Jun 25 2012, 10:44 AM |
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Jun 25 2012, 10:50 AM
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#14
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1,757 posts Joined: Oct 2005
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QUOTE(jeremy05 @ Jun 24 2012, 09:15 PM) the problems is not the bandwidth problems, but the ping time(response time between your pc and the game server), more lower is more better, even streamyx bandwidth is not high as fiber, but the ping time is much lower than maxis fiber, and online game actually no need a big bandwidth to play, but ping time is important, if high ping time, you will see lag even stop at there... couldnt agreed more!ps: 1 thing to add, fiber should not have high ping time, so there must be something wrong with the isp... QUOTE(echoesian @ Jun 24 2012, 09:21 PM) Since Maxis is leveraging on TM backbone, if Maxis got high ping, TM sure also got high ping time.... this not happen to tm user.. definitely due to maxis server eventhough they use tm fibre backbone because the ping time not affected when speedtest done to the maxis server.. could be gateway problem as they are preparing throthling features sometimes near future.. it could be next month.. |
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Jun 26 2012, 12:14 AM
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#15
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1,757 posts Joined: Oct 2005
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QUOTE(jeremy05 @ Jun 25 2012, 11:28 AM) so far, most post indicate the online games is not playable or lag with the maxis fiber within this few weeks, some say b4 the promotion, there is no such problems... Yup. All this thing just happening for the past 1 week. BS maxis. They throthling the gamers but not the torrrent ppl.since many tested ping to maxis server is very nice, but ping to others server will become very high in ping time, so what does it means? |
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Jun 28 2012, 09:03 PM
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#16
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QUOTE(numbertwo @ Jun 28 2012, 08:58 PM) well..the promotion of 118 / 10Mbps just started in my residential area, they hung a leaflet at every house gate. QUOTE(ywkwy @ Jun 28 2012, 09:00 PM) and today is the last day for registration.. lol Trololol This post has been edited by fadzly: Jun 28 2012, 09:03 PM |
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Jun 28 2012, 09:19 PM
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#17
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1,757 posts Joined: Oct 2005
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QUOTE(wiind @ Jun 28 2012, 09:11 PM) so it's safe to conclude that I can terminate the streamyx after the installation instead of before? Safe la. Dont worry. |
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Jun 29 2012, 09:24 AM
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#18
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1,757 posts Joined: Oct 2005
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QUOTE(wiind @ Jun 28 2012, 09:46 PM) thanks for the inputs...I shall keep my Streamyx until the installation is really done then, to avoid ended up no internet connection at all i terminate my streamyx 2 weeks before schedule for home fibre installation (since they tend to reschedule the installation  )only 3days without internet.. but using my mobile internet for the 3days period  |
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Jun 29 2012, 03:30 PM
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#19
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1,757 posts Joined: Oct 2005
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QUOTE(petlu28 @ Jun 29 2012, 09:36 AM) Last time i using Streamyx 1MB. When saw maxis have this package straight away change to Maxis Home Fiber. same here!opted for speeddddddddddd |
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Jun 29 2012, 03:59 PM
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#20
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1,757 posts Joined: Oct 2005
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QUOTE(bladegun @ Jun 29 2012, 03:05 PM) A new promotion now, 10Mbps plan: where got 1ringgit.... 10 ringgit maaaaaaaaaaaaaaaaaa- RM138 for Maxis postpaid customer. - RM148 for the rest. Still cheaper than Unifi VIP5 by RM1. |
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