May i know is that just your unit or there are few units affected by the same problem due to the soil settlement / piping workmanship issue pls?
QUOTE(Wangan @ Sep 25 2012, 05:36 PM)
I just wanna say that i am very dissapoint with the service i get with nusaputra precint 2 management/maintenance, spent millions to buy the house yet get a slow and bad service. Well its too late. I love the community here, very friendly, but when it comes to management, they have no experience on customer service. My issues are, a million rm house full of cracks and cracks, what even funny is they only reply with "tak boleh buat apa-apa"(notes: from my observation this will nly happen to end corner lot unit). Not to mention, the cracks also lead to my underground piping leaking at the back, thus breeding hundreds of moth flies and mosquitos and the smell is quite bad especially on rainy day(something like a smell of an underground man hole). What worse is, it has been 2 weeks since they promise to come and fix the piping and guess what? I have to cancel out many appointments every single day just to wait for them to come but they never show up. Oh and how do u feel if ur security guard gave ur phone number to a stranger who then call u up and threatening u if u dont hire them to do work? Yes happen to me and i already did a police report. I just wondered, why do i pay a montly maintenance fees when i did not get a fix on warranty job, suddenly i do not feel safe when the guy who threatening me and family came in to the neigbourhood 3 times in 3 days without being stop by the guards,paiseh. I love nusaputra actually. Not the design, not the management, not the after service, but the community. Ive stay here for 3 years(precint 1) and 7 months(precint 2). Neighbours are friendly, at night things goes very quiet and peace. But boo to the management.
Dec 3 2012, 10:16 AM

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