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 Credit Card v11

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lara_
post Sep 20 2010, 11:54 PM

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So envy those who has been approved by OCBC. My card submit on 8/18 until now still under processing.
lara_
post Sep 21 2010, 09:40 AM

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QUOTE(Gen-X @ Sep 21 2010, 02:03 AM)
So did you call OCBC CS and enquire why? Most probably your application lost and gone missing.
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QUOTE(jack2 @ Sep 21 2010, 05:30 AM)
Submit a complaint letter through ocbc.com.my contact us web...
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I have called OCBC CS. They said my status is "Under Processing - Pending Recommendation". I wonder what kind of recommendation they need to approve my card hmm.gif . The CS lady said she will check with CC Department and get back to me by today. Let see what she can do.
lara_
post Sep 21 2010, 10:16 AM

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QUOTE(jack2 @ Sep 21 2010, 09:56 AM)
Is this your first time to apply cc?

Are you working abroad?

Did you change employer from the last credit facility you applied through any financial institutions?
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Nope to all question.

QUOTE(travelyew @ Sep 21 2010, 10:05 AM)
Pending recommendation??
what is it??/
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I have no idea. It is somehow a weird term, like need some kind of introducer.
lara_
post Sep 21 2010, 12:16 PM

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Just received a call from OCBC CS. My pending application problem is cause by my billing address in CC application form is different from the record in their system. Last year I applied OCBC home loan using my old home address, now is new house address. After address is updated, CS ask me to check my application status next week. ohmy.gif

It's a shame they did not call me to reconfirm my address. Instead they choose to left my application on pending recommendation status. vmad.gif
If I did not call in to complain, I dont know how long do I need to wait. This is my 3rd complain to CS btw. rclxub.gif
lara_
post Sep 23 2010, 11:56 PM

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Just check with OCBC hotline. My Titanium card is finally approved. Need to wait another 2 weeks for the card snail to me.
lara_
post Sep 24 2010, 06:17 PM

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QUOTE(wshoh @ Sep 24 2010, 02:38 PM)
Looks like those of us (including me) who meet the eligibility criteria for OCBC Titanium MC but still fail in our application have to learn from travelyew - appeal by email to cap@ocbc.com and/or pledge FD? However, he did it before OCBC re-launched their Titanium MC. jack2 and Lara_, can share more? All the best chemistry and kons.
My application history for forumers' analysis:

1. 8 Sept 2010 - Application submitted by email to Lim Tiong Shing @ Johnson Lim <JohnsonLim@ocbc.com> of OCBC Credit Card Department, Unsecured Loans, Mobile: 012-3453683, Office: 03-27833072, Fax: 03-27111098. He telephoned me shortly after I indicated my interest by keying in my mobile at OCBC's website on 6.9.2010.

2. 9 Sept 2010 - Missed out EPF statement in previous day's email - duly forwarded to Johnson.

3. 13 Sept 2010 - Telephoned OCBC to make sure papers are in order. Customer Rep informed that my application is not yet in the system but they will check, she asked for their staff name and my personal details.

4. 18 Sept 2010 - OCBC Customer Rep telephoned to inform that account created - application however is pending recommendation? (not sure). She also added that according to their system, the deadline for OCBC to decide on my application is 24.9.2010.

5. 22 Sept 2010 - Telephoned OCBC to find out status. Still pending approval.

6. 23 Sept 2010 - OCBC Customer Rep telephoned in the evening that application declined by management - reason not known from system.  cry.gif  Also told that I should re-apply AFTER 6 months as otherwise automatically rejected by system.

7. 24 Sept 2010 - Appeal?
If I recall correctly, someone mentioned seeing OCBC booth at 1Utama on 18/19 Sept. Seems that there should be a booth at Fahrenheit 88 as there were many OCBC Titanium buntings (which mentioned free gift) although I could not locate it.
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Before approved, my application also stuck in "pending recommendation" for 3 weeks. For my case, it was application form's billing address different from their system record. I suggest you to complain to CS and ask them to check with "CC Processor". They are the one did the damn job. vmad.gif
lara_
post Sep 24 2010, 10:18 PM

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QUOTE(chemistry @ Sep 24 2010, 09:44 PM)
It depends on the issuer bank.
For my case, the benefit of holding a Platinum card is free access to The Gardens' restroom sweat.gif
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Talking about Garden's Premium toilet. Can bring friend enter?
Paiseh, I saw it but I never go in. tongue.gif
lara_
post Sep 24 2010, 10:57 PM

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QUOTE(Gen-X @ Sep 24 2010, 12:21 AM)
Finally after a long wait. I think you should get the card in about a week time as postmen all back to work and volume should be back to normal by now.
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I prefer not to take the risk. I ask them to send to Bukit Damansara branch instead. rclxms.gif
lara_
post Sep 25 2010, 01:11 PM

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QUOTE(jack2 @ Sep 24 2010, 11:10 PM)
I got mine within 2 days from approval date.
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Just collect my card from the branch. It was quite fast as I ask to send to branch yesterday evening. rclxms.gif
I have been told to wait 3 working days.
lara_
post Sep 25 2010, 01:50 PM

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Any idea how to request supplementary card for OCBC? hmm.gif

Is it this page "http://www.ocbccards.com.my/Notification.aspx" under "REQUEST FOR ADDITIONAL CARD(S)"?
lara_
post Sep 26 2010, 11:31 AM

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QUOTE(lara_ @ Sep 25 2010, 01:50 PM)
Any idea how to request supplementary card for OCBC? hmm.gif

Is it this page "http://www.ocbccards.com.my/Notification.aspx" under "REQUEST FOR ADDITIONAL CARD(S)"?
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Just call CS to guide me. The supp card form is not in Credit Card page. It is located in OCBC main website under "Tool & Info" > "Forms" as below URL.

http://www.ocbc.com.my/personal-banking/To...s_overview.shtm
lara_
post Oct 3 2010, 11:08 PM

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QUOTE(David83 @ Oct 3 2010, 10:19 PM)
They don't charge for monthly statement and they deliver the printed copy to your house.

Alternatively, you can apply for CIMBClicks Internet banking to view your transactions online but they don't have e-statement yet.
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Starting this month, we can view CIMB e-statement through cimb clicks.
lara_
post Oct 4 2010, 09:13 AM

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QUOTE(David83 @ Oct 4 2010, 01:05 AM)
Exactly same as the printed version?
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Yup, should be. I still cannot view mine yet.
It is one to the approach to cut mailing cost and also green. rclxms.gif
lara_
post Oct 10 2010, 08:32 PM

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QUOTE(David83 @ Oct 10 2010, 07:43 PM)
That's why to be safe, I put a small rounded sticker to obscure the CVV number.  biggrin.gif
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I used to put sticker but now I'm using liquid paper to cover the number.
lara_
post Oct 10 2010, 09:04 PM

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QUOTE(David83 @ Oct 10 2010, 08:56 PM)
Can you remember them if you need to use?
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Nope, I written the number down somewhere else.
lara_
post Oct 13 2010, 09:29 AM

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Just check my online OCBC statement. Never expected Carrefour not entitle 5% rebate rclxub.gif .
Below is the breakdown for sharing.

1% Carrefour Tropicana
1% Klinik
1% Insurance
5% Giant Kelana Jaya
5% Petrol (BHP)
5% Pizza Hut
5% Secret Recipe
5% TMOnline
5% TNB Pay through counter
5% TNB Pay through OCBC online

lara_
post Oct 13 2010, 10:23 AM

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QUOTE(ronnie @ Oct 13 2010, 09:49 AM)
shocking.gif  shocking.gif for the Carrefour Tropicana ... I did a few large transacations in Carrefour last month but different location. Need to re-verify.
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Ya, maybe you can confirm my finding. I try to mix and match all my transactions and Carrefour the main suspect tongue.gif .
lara_
post Oct 13 2010, 11:34 AM

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QUOTE(ronnie @ Oct 13 2010, 10:44 AM)
Make sure you calculate correctly... just use the nearest RM to calculate the rebate.
i.e. Spend RM150.95 --> RM150 * 5%
i.e. Spend RM150.05 --> RM150 * 5%
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If Carrefour is 5%, then this is the only other possibility:

1% Klinik
1% Insurance
1% Secret Recipe
1% TMOnline
1% TNB Pay at Kedai Tenaga
5% Carrefour Tropicana
5% Giant Kelana Jaya
5% Petrol (BHP)
5% Pizza Hut
5% TNB Pay through OCBC online

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