can i disable that stupid paper bill charges via celcom blue cube outlets? and is the celcom center open at saturdays??????

stupid bloody monkeys sucking out money, but poor service...it's like "ah long" loan shark ISP...ask for more payments, but so ******* slow and poor services...extorting so much money from users, especially like students as well..

man yesterday line is like 56 k . i wonder why we cannot use around 8pm till 12 pm . always the line ok around 1am but who wanna broadband that time . stupid celcom ..

sialcom is totally sialcom

**** la

game u using what package ?

D68, but line totally unusable, most of the time...zzz

and charging people so much already, can't they make someone's life easier by providing opt-out from paper bill online??? this one have to go to their sial center and fill a form? wtf la...are they still in the 90's?

yup agree . sialcom cepat ja nak orang bayar bill . belum habis bulan dah mesej suruh kitaorang bayar . wtf @_@

betul2 sial com.... the problem here only the coverage problem nia..if not already migrate to other telco already

*** la sial com

ur place in kl eh game ? . always dark blue lah the line celcom

nope, kch

oh i see . mine in kl . when i back to kk the line also the same .. very slowww

bro never happened la, unless you have;

1. outstanding bills from previous months
2. you've exceeded your credit limit (usually happens if you're bundled with voice plans in which your total monthly will be variable based from usages especially on roaming usages)
3. sometimes they do sent some friendly reminders to ask customer to pay their bills to avoid congestions in their branches or agents, especially oncoming long public holiday (nanti customers complaint pulak nak bayar pun susah . not specifically to say you need to pay on that time

i'm not biased but other operators are also doing the same treatment to their customers, in different approaches. trust me on this

This post has been edited by burunghantu: Sep 23 2010, 11:00 AM

actually bro i use credit card to pay the bills . they always hantar the bill lambat . and sampai dah bayar . dorang tagih actually dah bayar . kinda stupid la celcom ni . wish i could change to different broadband but i cannot cause some difficulties

usually changes requested from customer especially when it involves changes on rates or montly package value requires written consent from customer itself. bear in mind that they are implementing it to protect your rights as the owner of that account (legallity). there are some instances whereby changes was requested by third party without consent from the rightful owner. they want to avoid this kind of scenario

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Added on September 23, 2010, 11:10 amsaya dah jadi mcm celcom's customer service pulak nih hehehe

are you using autodebit facilities? if yes, it should be no problem as mine i'm using it and automatically bills will be deducted from my credit card
another options is either you can remember you bill cycle every month so that you can make payments 5 days after it or sign-up for online customer service, bills can be viewed & printed as well as payment can be made there too.

This post has been edited by burunghantu: Sep 23 2010, 11:12 AM

Damn celcom ~~~ many time get 0.00kbps eventhough connected with hspda ~~~

adviseable to go to ny nearest Celcom branches or Blue Cubes for the request.

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Added on September 23, 2010, 11:32 pmabsolutely can. just remember that Data only plans are voice disabled

This post has been edited by burunghantu: Sep 23 2010, 11:32 PM

i also got those a lot leh...

when did you register your plan? recently Celcom have changed 68 plan offerings, new plan is with new speed of 512kbps (up to and on best effort basis) with 3GB FUP while for the existing customers (before the changes made) enjoys new speed as mentioned but maintained the 5GB FUP

call customer service and they will clarify on the matter

can ensure that existing customers before the upgrade is 5GB limit...coz my fren newly registered list 3GB limit on their FUP list...

and so much for double standard, and some people kinda ranted on these issues

so expensive bandwidth charges, if need increment...

not for me, eventhough i'm experiencing a liitle bit slow connection but still i can consistantly browse my e-mails, happily watching my favourite TV series episodes and repyling forum posts

guess you're still lucky, on the "newly registered plan"..enjoy while it lasts.
noticed they have different ip ranges for some users as well

This post has been edited by GameSky: Sep 23 2010, 11:47 PM