Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed

Outline · [ Standard ] · Linear+

Enquiries/Recommendations WESTERN DIGITAL WARRANTY CENTER?, Where should I send?

views
     
wongpeter
post Aug 22 2010, 10:13 AM

Enthusiast
*****
Senior Member
973 posts

Joined: Jun 2008
QUOTE(doremon @ Aug 17 2010, 01:47 PM)
My Western Digital My Passport Essential SE 1TB Portable Hard Disk Drive warranty is under this company :-

http://www.sis.com.my/cms_contactus.aspx?mod=7

Funny, I call them up and told them my hdd matter. They told me to drop by and have it check. Certain fee has to cough out depending on the matter. So looks like the words 3 years warranty is bull shit.  rclxub.gif
*
"So looks like the words 3 years warranty is bull shit."
- I don't think so. I bought a WD ext 3.5" 1TB hdd from all IT. Used it for a couple of days and it stopped working. I immediately called their toll free CS number. The CS asked for details like serial no and date of purchase and gave me another no to call. I did so and was asking about RMA procedures when this CS said that it may be just a problem with the power adaptor. (These techs should know. Maybe they had a particularly bad batch of power adaptors.) He asked for my address and 2-3 days later I received a courier package from Singapore. It was a new adaptor. I plugged it in switched it on and voila! the ext hdd works flawlessly. Thumbs up for WD customer support! thumbup.gif

Is your 2.5" on ext power supply? Maybe its just the adaptor that died. Try suggesting that to the WD CS if you call them up. No harm if they let you try troubleshooting with a new adaptor. wink.gif

Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0131sec    0.55    6 queries    GZIP Disabled
Time is now: 17th December 2025 - 11:02 PM