hmm guess i was lucky .. was hunting for a car late last year.. placed booking on a scirocco in august last year.. but had problems with shipment of the car.. booked another car elsewhere .. and 2 weeks ago SA from VW called and told me he had a back-out buyer for a graphite blue GTI .. got it within 4 days.. very very happy now. no regrets.

overall good service at Jalan Ampang VW showroom if you ask me. met some rude SA's at other branches but won't name them here.