Hi peeps, I in dire need of help currently. I have just book a flight ticket to Singapore (not from the RM3 sale) this Sep weekend trip.

Suppose to depart on 10 Sep and return on 11 Sep. Hence depart on 10 Sep early morning 0630 and plan to come back on 2120 on 11 Sep.

Somehow think the system jam up (due to the RM3 sale) and it refreshes my browser and it help me auto reselect the earliest trip 0720 on 11 Sep instead.

But seeing the price the same (partly my fault for not checking the time again), I proceeded to check out and from the itinerary only i notice the time difference

any chance for me to change the flight ticket without any extra charges as i consider detect it early but the call line only open 7am

To change the time need me to fork out another RM100 each as I'm going in a group. Anyone manage to get a free change of time before for such scenario?

I called the Air asia toll line, they ask me to try submit the E-form and see as they say if the change at call centre need to pay the charges fees.

I'll try my luck and see, hopefully there's good news *fingers cross*

Anyone submitted the E-form for air asia before? Normally how long it takes to reply?

I know it stated there 5 working days but i'm afraid the longer it delay, the harder for me to change my flight time without any additional charges.

Update on my scenario :

Submitted the E form on Monday early morning to hi-lite the problem. They agree to change the flight time without any additional cost.

Good customer service, but i thought quite low chance at 1st, when they reply on my first inquiry saying that they'll consider my request (change flight time without added cost) on a gesture of good will, thinking is a good way to say no.

Btw, anyone know what's the cost of parking if I decided to park there on Sat early morning till Sunday night? Thanks

This post has been edited by shortleg88: Jul 15 2011, 02:38 PM

you can try email them and see whether can change or not. I tried before and they change without extra charges

PS : Make sure you state as if it's not your fault =P

Mine was promo. But somehow i book wrongly the time (date is correct) so i requested to change time for free as the system was refreshed somehow during my booking.

After much email and blaming, I managed to get it done courtesy of goodwill from Airasia

Yes, you can. Provided your hand luggage/laptop bag do not exceed the handcarry size requirement

Since we are in this topic, mind if I ask if I were to carry a laptop bag without laptop (can say it's like back pack). Can I still carry another hand luggage then?

Do I need to update my passenger details since I only bought the tickets using their DOB.

I'm going Singapore next week via AA. So do I need to update the passenger details? Or I can just check in accordingly?

I don't remember filling IC no, only DOB. Still consider?

better send an email to inquire them

yup, got a 0 logo there peeking halfway through, hehe

You do not need passport to purchase, just DOB will do. But you'll need to update your passport before boarding the plane (with the passport eligible of course)

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Added on September 20, 2011, 10:40 amFrom their FB page

This post has been edited by shortleg88: Sep 20 2011, 10:40 AM

Hi, if i select no checked in luggage prior to purchase, after that I would like to top up the price remain the same one as booking correct? Or got different charges?

Wow, you are fast? On Unifi?

Btw, which date you check? seems ok

Seoul got discount?

think because most of the cheap flights already been fully booked. Less people buying tickets now