Question for clarification.

Gonna book flights for Bali. My partner hasn't got a passport yet. Possible to do booking without any problems? Or rather later the checking in on actual day, would it have any problems is what I'm more worried about.

Hi everyone,

I need some advice regarding my flight to Bali with AirAsia at the end of the month.

I booked and confirmed flights for 2 persons under my name and my wife but due to current events, I'm not able to make the flight anymore.

So my questions is ;

1. Is it possible to cancel the flight and get a refund for the flight? Although my card has already been charged.

2. If not possible, is it possible to change the dates/time/destination of the flight? Like instead of Bali, switch to Langkawi at the different date and time.

3. Is it possible to change the names of the people taking the flight? Like giving my parents the flight instead although the booking will still be under my account.


So far I haven't tried anything but under "My Bookings". There is an option to change the details of the passenger including the names and passport and IC. It seems its also possible to change the dates and time of travel though I did not try to confirm it. But there was no option to change the destination.

I just want to know if there is anything I can do to salvage the flight I've paid for. Hope someone can shed some light. Thanks.

Thank you for your reply.

I tried to change the date to next year Oct but unable to because I think the flights not available yet. The date changes is possible up until August but required to pay RM360 additional for date change on top of the air fare.

Unfortunately still can't fly in August, so I was thinking of changing twice, but can't imagine I would be paying RM720 for changes alone.