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 Air Asia V2, Q&A, Comments & One stop ctr

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JustAsking
post Oct 14 2010, 10:02 AM

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Does the AirAsia Skybus operate 24 hours?

that's what a friend told me but their timetable online shows that the last skybus to LCCT from KL Sentral is 10pm
JustAsking
post Oct 15 2010, 11:52 AM

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hi,

thanks for the info,

When Airasiago hotel page states RMxxx includes all taxes and surcharge" does it mean that's net already?

or when i go to the payment page it will add on things like AAG service charge and convenience fee for paying by credit card?

First time trying to book via AAGo - anyone knows will appreciate help n info.

thanks
JustAsking
post Oct 19 2010, 12:46 PM

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If i buy 30kg luggage, can i check-n 2 bags total weight 30kg?

or must be only 1 bag 30kg allowed?
JustAsking
post Oct 21 2010, 01:09 PM

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I received email from AA encouraging self check-in at kiosk or online.

What happens if i check-in online but miss my flight in the end?

can ask for refund of airport tax or not?
JustAsking
post Nov 8 2010, 07:57 AM

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Sorry for asking a question which may sound terribly stupid but i really dont know.

AirAsia and AirAsiaX - is the difference that AA flies to domestic destinations only and AAX to overseas destinations?

so AA promo and AAX promo will be for different destination? I want to go to Taipei next year - do i wait for AA promo or AAX promo?

thanks
JustAsking
post Nov 16 2010, 09:15 AM

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I booked a return flight on AA just now - I did not notice that AA automatically added 20kg each way before i pressed "pay". I thought that if i did not choose any luggage it means that i don't want any check-in luggage.

Is there any way i can change this now? ie no check-in luggage going outbound and

a. transfer all the luggage allowance to my trip coming back to malaysia?

or

b. cancel all the check-in luggage entirely and get a refund?

thank you.

JustAsking
post Nov 16 2010, 10:46 AM

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thanks for the reply Kucing!

Since i now have 20kg luggage allowance, if i upgrade to 30kg for my return trip to Msia:-

1. do i just pay the difference between 20kg and 30kg?
2. does it mean i get 30kg luggage or 20+30kg luggage

sorry, if this sounds silly but i really dont know. thanks for your advice.

JustAsking
post Nov 16 2010, 05:34 PM

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hai, i agree with tishaban.

i book BKK-CM flight. Now i see something called "VALUE ADDED TAX" - what the heck is this? It's not airport tax which is a separate item.

This "VALUE ADDED TAX" is added twice - once for the ticket price and another time for the luggage+convenience (such a lie) part.

Who knows what is 'VALUE ADDED TAX' - i dont feel as if i've got any value. Feel ripped off actually

JustAsking
post Nov 22 2010, 11:50 AM

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i same-same with kuchingfight!!

sigh . . .

Nvm, save $ for next year promo (hope got)
JustAsking
post Nov 29 2010, 07:36 PM

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I checked-in online for international flight, no check-in luggage.

You must print your boarding pass and bring along with you - it's got 2 copies.

If no check-in luggage, then of course no need go to bag drop counter; go straight to departure gate. Just before u get to immigration counter, there's AirAsia staff who will verify and "stamp" your boarding pass (that u printed yourself).

Then u go thru normal procedures and at the boarding counter, the AA staff tear off 1 of your boarding pass copies.


JustAsking
post Dec 27 2010, 08:59 AM

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HELP!!

I login into my AirAsia account and "manage my booking" - i have 2 bookings completely disappeared!! It's for next week.

I tried to do search on the booking numbers and neither showed up.

I did not get any message from Airasia cancelling the flights either.

I tried to contact live-help but they are off-line.


Added on December 27, 2010, 10:12 amSort of a resolution to the problem above.

If i login and go to "manage my booking" it shows "my bookings" page which is missing some flights/bookings. A search on this page with the Booking Number turns up blank page.

If i do NOT login and do a search with the booking number and flight details, then the itinerary shows up as "confirmed".

Just FYI for those who may come across the same problem.

This post has been edited by JustAsking: Dec 27 2010, 10:12 AM
JustAsking
post Dec 28 2010, 09:01 AM

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"block check in 48 hours" -

from AA Fb this is the explanation -

"the block boarding 48 hours is for those booking departing within 48 hours from the time of booking, they are unable to perform self check-in through mobile/web. However you are still eligible to check-in your flight as usual at the airport counter . . "


Added on December 28, 2010, 9:03 am@munkeyflo - only got one AA login account!!

There seems to be glitch in AA system giving rise to these problems. Hope they sort out soon.

This post has been edited by JustAsking: Dec 28 2010, 09:03 AM
JustAsking
post Dec 28 2010, 09:07 AM

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@Maru

Happenned to me before, AA told me cannot reverse / change any payment, have to buy baggage for return trip again.
JustAsking
post Jan 17 2011, 05:49 PM

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Yes, you can web check-in if your return flight back to Malaysia if the return flight is within 7 days and not later than 4 hours before departure unless the country you are coming from falls under AA "no web check-in" category.

check AA website for some countries that cannot do web check-in - from memory, one of them is Australia.

QUOTE(goliath @ Jan 17 2011, 04:06 PM)
So... I did web check-in (via AA website) for my coming trip. That's for going out of the country. Now the question is what about the flight back to Malaysia? Can I do web check-in as well? Or I have to go to counter (at airport) to check in (on my returning trip)?
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JustAsking
post Jan 21 2011, 08:26 AM

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I may have to change my flight departure date. I know from previous posts that I cannot do so if my ticket is a promo rate.

However, from my flight itinerary I cannot tell whether it is a promo rate - it just shows the price.

Also this is my first time trying to change my flight date. Can someone please tell how to go about it? I think it's something to do with "manage my booking" but after that what?

I want to check the cost of changing the flight date and the cost of a new flight.

thanks for any help. Please HELP!
JustAsking
post Jan 21 2011, 09:19 AM

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Can you please explain how to change the flight date?

I have not tried before so dont know what it was "last time"

How much is the admin fee?

I think the price now is same or almost same as what i booked.
JustAsking
post Jan 21 2011, 09:26 AM

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thank you for the help!! much appreciated!

JustAsking
post Jan 25 2011, 09:19 AM

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Does AA have baggage drop off counter at BKK international airport if i have already check in online w boarding pass? or gotta queue at normal check in counter just to put luggage in?

*asked in Bkk thread but now think more ngam here
JustAsking
post Jan 25 2011, 01:20 PM

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tq.

I heard the BKK airport check-in counter, security and immigration queue lately is very long and slow and some ppl miss their flights.

How was your experience last week?

JustAsking
post May 4 2011, 08:06 AM

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Hi,

Anybody travel on AA to Haneda arrive 10.30pm lately? I want to know how long approx it took to clear immigration/customs as the last Keikyun train out to Shinagawa is 11.20pm

any info please? Thanks

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