Just imagine what happen if the ppl is buta huruf, dun even know how to use the kiosk.Not computer savvy.The makcik n pakcik, the blind, OKU...I really pity these group of ppl. No money no service. I think AA is not going extra mile if u dun pay them. Next time, u press the button for service while on board u got to pay oso RM5, use toilet also go to pay. Wanna use toilet tissue oso got to pay....

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Added on August 21, 2011, 5:44 pmM pissed not because I dun have a pc nor because I dun have d money. But they must consider, this is not a value added service. Got to consider some ppl who are not computer savvy.They probably called someone to book for them like those ppl from village.And they called someone for help who are not near them.They may be also probably buta huruf. Why wanna charge for just a simple procedure to check in. How abt the blind, OKU etc...

Then AA already hired so many staff currently to be at the counter, either they loose job one day or gaji buta. Who pay them all this while.



This post has been edited by Glamourousfit: Aug 21 2011, 05:44 PM

U work for AA ahhh

Well choosing specific seat is what you WANT or it is a priority to you otheriwse they assign for you. Getting biz class or first class is also WHAT U WANT and can afford.

But check in counter charge ppl at RM10, it is a need extend it ...this is quite unreasonable .Not everyone has a pc, iphone or printer in their household. I knw it is free to chk in via KIOSK what if it is down. So all force to counter check in n charged RM10 for those withouth pre-checked in. They can even shut down all the kiosk that day n say it is down ...make a quick buck out of everyone expenses.

Today they say RM10...next few months they will impose RM15 and the next few months ...RM20...RM25.... so on

Same goes for the baggage.....I guess they have not make up their mind from RM5 to RM45 for 15kg bag

Convenient fee from RM5 - RM8

Wonder how they justify the charges.....???!!!!

Ooo...love to work for you....

oooo...every cents count. poor ppl like me always look for cheap airfare of course and zero fare.Trying to save anywhere I could. .RM10 can be my 2 meal (or 10 roti canai ).... And also to make my parents happy since they are old n no longer earn living . N they leave up north n m here.So I always make the booking n I just tell them bring yr passport to check in the nice lady at the counter will help you. So now, they have to fly to KL that cost them RM20 (2 person)n from KL out to international route another RM20. So is RM40. And when they return again another RM40 . So altogether is RM80....phew! .....So now I have to earn hard to buy them a cheap cheap pc n a printer. TEach them or send them for computer lesson for long term saving.