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 Problems with Sony Bravia KLV-32S400A, Kaput right after warranty expired..

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TSunasville
post Aug 2 2010, 01:11 AM, updated 11y ago

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I bought this LCD way back on July 2008. Now after 2 years serving me awesomely, and after the warranty period expired (on 2nd July 2010), it died, leaving me without any symptom.. daymn!!

Actually, the tv still be be use, the menu appears, the sound still OK, but the problem lies within the colors. I don't know how to define it. (see attachment below)


I just want to ask, has anybody ever experienced the same problem i'm facing right now??

If yes, what do you do? send back to sony services? how much you need to spend??

tQ

example..


[attachmentid=1704776]

[attachmentid=1704778]

Qash-M
post Aug 2 2010, 01:18 AM

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QUOTE(unasville @ Aug 2 2010, 01:11 AM)
I bought this LCD way back on July 2008. Now after 2 years serving me awesomely, and after the warranty period expired (on 2nd July 2010), it died, leaving me without any symptom.. daymn!!

Actually, the tv still be be use, the menu appears, the sound still OK, but the problem lies within the colors. I don't know how to define it. (see attachment below)
I just want to ask, has anybody ever experienced the same problem i'm facing right now?? 

If yes, what do you do? send back to sony services? how much you need to spend??

tQ

example..
[attachmentid=1704776]

[attachmentid=1704778]
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What about the cable?
TSunasville
post Aug 2 2010, 01:22 AM

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My tv connected with dvd-HT (HDMI), Astro (RCA) and XBox (component)..

All having the same problems.. shocking.gif


Added on August 2, 2010, 2:27 pmWent to Seng Heng today (where i purchased the tv) it seems that i have another 1 year warranty from Seng Heng!! thumbup.gif

They will send someone to look out the problem.. tQ Seng Heng!!

This post has been edited by unasville: Aug 2 2010, 02:27 PM
sakura172
post Dec 20 2010, 01:58 AM

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Me also have this problem, also buy at 2008....... but out of warranty.....need send to Sony service canter..T_T

honamd77
post Jan 2 2011, 11:12 PM

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hi TS biggrin.gif

i also got same problem..happen this morning
are you already send ur lcd for repair ?.if yes,
what happen ?

tQ..
silbii
post Jan 2 2011, 11:49 PM

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i read somewhere that lcd nowadays dont really have long lifespan...my Samsung LCD used to kaput after exactly one year ...and those days warranty was only 1 year sad.gif

btw ... TS ... your True Blood video samples rock! Put on the Queen Vampire sometime tongue.gif
kapultek
post Jan 3 2011, 12:46 AM

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so now we need to buy extended warranty?
sampath Vithanage
post Jan 3 2011, 12:58 PM

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QUOTE(unasville @ Aug 2 2010, 01:11 AM)
I bought this LCD way back on July 2008. Now after 2 years serving me awesomely, and after the warranty period expired (on 2nd July 2010), it died, leaving me without any symptom.. daymn!!

Actually, the tv still be be use, the menu appears, the sound still OK, but the problem lies within the colors. I don't know how to define it. (see attachment below)
I just want to ask, has anybody ever experienced the same problem i'm facing right now?? 

If yes, what do you do? send back to sony services? how much you need to spend??

tQ

example..
[attachmentid=1704776]

[attachmentid=1704778]
*
honamd77
post Jan 3 2011, 02:33 PM

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thats true..need extra warranty a.k.a more money tongue.gif

just walk-in sony service. labor charge RM150.not include if
need change anything a.k.a other charge..fuuuuuuuuuuuuu

no choice..pejamkan mate sudah..
ejeremy
post Jan 6 2011, 03:41 PM

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I had a problem exactly similiar to your case. I bought it in July 2008, that's means the 2 years warranty expired on July 2010. End of last the picture blur & suck very badly. I called the servive centre to report the problem. The technician knew it very well seem like this is a common problem.

I sent th LCD TV to service centre myself instead of ask the to come to my place to avoid RM25/way transport charge by them.

In shop, the technician just changed the device that called T.COM BOARD to get the picture return to normal. It cost me RM330 (service charge RM150 + spare part RM180). If the technician come to my place, the charge become RM380 (plus RM50 for 2 way transport charge)

If you familiar with changing electronic parts, u better buy this spare part and change it urself. very easy & save ur money. I just want to share, it's up to you.


Added on January 6, 2011, 3:46 pm
QUOTE(unasville @ Aug 2 2010, 01:11 AM)
I bought this LCD way back on July 2008. Now after 2 years serving me awesomely, and after the warranty period expired (on 2nd July 2010), it died, leaving me without any symptom.. daymn!!

Actually, the tv still be be use, the menu appears, the sound still OK, but the problem lies within the colors. I don't know how to define it. (see attachment below)
I just want to ask, has anybody ever experienced the same problem i'm facing right now?? 

If yes, what do you do? send back to sony services? how much you need to spend??

tQ

example..
[attachmentid=1704776]

[attachmentid=1704778]
*
I had a problem exactly similiar to your case. I bought it in July 2008, that's means the 2 years warranty expired on July 2010. End of last the picture blur & suck very badly. I called the servive centre to report the problem. The technician knew it very well seem like this is a common problem.

I sent th LCD TV to service centre myself instead of ask the to come to my place to avoid RM25/way transport charge by them.

In shop, the technician just changed the device that called T.COM BOARD to get the picture return to normal. It cost me RM330 (service charge RM150 + spare part RM180). If the technician come to my place, the charge become RM380 (plus RM50 for 2 way transport charge)

If you familiar with changing electronic parts, u better buy this spare part and change it urself. very easy & save ur money. I just want to share, it's up to you.

This post has been edited by ejeremy: Jan 6 2011, 03:46 PM
honamd77
post Feb 1 2011, 02:01 PM

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finally..got quotation from sony service centre.need RM780 to repair..deMM tongue.gif
wow.. fantastic.after 1 year 3 month used,spending RM2.4K..at last,go to muzium.. LOL

................no idea just BLANK-BLANK sleep.gif

This post has been edited by honamd77: Feb 1 2011, 02:15 PM
kapultek
post Feb 2 2011, 09:52 PM

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780 better buy new one
honamd77
post Feb 11 2011, 03:32 PM

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[more update] brows.gif icon_idea.gif

Model : Sony Bravia KLV-32S400A
Problem : Look a like above

go Sony centre today to collect back lcd (no repair). Sony clerk absent today, technician offer me repair non-official
and the price is RM500.demm..the price better official price..RM780.maybe me got lucky today,tadaaaa..my lcd can
watch back

note : technician told me this model is 'sakit' product.example : 10 customer send lcd..7 is this model shakehead.gif
TSunasville
post Mar 19 2011, 01:15 PM

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QUOTE(honamd77 @ Feb 11 2011, 03:32 PM)
[more update]  brows.gif  icon_idea.gif

Model : Sony Bravia KLV-32S400A
Problem : Look a like above

go Sony centre today to collect back lcd (no repair). Sony clerk absent today, technician offer me repair non-official
and the price is RM500.demm..the price better official price..RM780.maybe me got lucky today,tadaaaa..my lcd can
watch back

note :  technician  told me this model is 'sakit' product.example : 10 customer send lcd..7 is this model  shakehead.gif
*
Ah, sorry i didn't realize this thread is still active..

I bought a new LCD 32" from sony from sengheng that offers 5 years warranty. Guess it's a good bargain to apply for extended warranty these days..
ascend
post Mar 19 2011, 07:22 PM

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Just to share with everyone.

I bought a Sharp 15inch (yep!) in 2001. It's a beautiful unit. So far it's been good (touch wood). TV remote died a few years ago though.

Bought a Samsung LCD monitor. Was good for a while. Then it went into storage for about a year. Then i unboxed it and the screen went blank.

That's all folks.
goolias
post Mar 20 2011, 11:18 AM

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Hi,

I am also the victim of this TV. Spend 320 for part replacing.
RM150 within it is for labour.
won't want to buy another bravia again.
CZECHMADEMAN
post Jul 30 2011, 04:57 PM

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QUOTE(unasville @ Aug 2 2010, 01:11 AM)
I bought this LCD way back on July 2008. Now after 2 years serving me awesomely, and after the warranty period expired (on 2nd July 2010), it died, leaving me without any symptom.. daymn!!

Actually, the tv still be be use, the menu appears, the sound still OK, but the problem lies within the colors. I don't know how to define it. (see attachment below)
I just want to ask, has anybody ever experienced the same problem i'm facing right now?? 

If yes, what do you do? send back to sony services? how much you need to spend??

tQ

example..
[attachmentid=1704776]

[attachmentid=1704778]
*
tanhks
post Jul 31 2011, 04:35 AM

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QUOTE(ascend @ Mar 19 2011, 07:22 PM)
Just to share with everyone.
I bought a Sharp 15inch (yep!) in 2001. It's a beautiful unit. So far it's been good (touch wood). TV remote died a few years ago though.
Bought a Samsung LCD monitor. Was good for a while. Then it went into storage for about a year. Then i unboxed it and the screen went blank.
That's all folks.
*
When you store electronic goods like LCD TV, monitor, CD player, cassette player, Hi Fi audio, computer....etc
better store it far away from windows (because sun light come in from windows and sun's radiation can damage the sensitive electronic component)
So it is better store electronics goods in a place that is dark and dry.



CZECHMADEMAN
post Jul 31 2011, 04:49 PM

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Sony Bravia KLV-32S400A for this model i can repair 4 u . cheaper than sony service centre.
handphone 0122073116

gengstapo
post Jul 31 2011, 05:51 PM

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Darn, I should know it earlier so I wont gettin' Bravia model. Hopefully only such model got infected.. Sigh sweat.gif

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