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Home Networking N Router By Asus RTN-66U / Asus RTN-16 / RT-N56U, Asus RT-N Series Supported Unifi

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andychucky
post Aug 14 2012, 11:46 AM

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QUOTE(stan001 @ Aug 14 2012, 11:07 AM)
I think it was REALLY REALLY "nice" that ASUS organise a feedback session right here in KL... how many other vendors (local and overseas) actually care about customer feedback or customer satisfaction on their products...

All products these days have bugs.... live with it...

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Zapster... You should have done your research on which router model before you make the purchase... even the TM version of the Dlink DIR-615 router is a lousy piece of crap with lots of software bugs... did you make such BIG complain to both TM or Dlink yet ?? Any feedback session from TM or Dlink to hear your problems ??
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Stan,
For your information, Dell sent me a laptop replacement about 8 years back and it cost around MYR 4,800 back then, just because it has mould problem. This is what i call good customer service. So WHATS the FUSS with ASUS?

But Dell's products deteriorate as time passes and now i am using ASUS N53SV laptop which i have no complain.

But, these N13U really wasted my time because i bought quite a few for my customers and all my customers complained. They hang and hang and hang until the total network could not be pinged. Even a person bring in the smartphone and log on to the wifi hangs the router. They are so crapped which i replaced them with TP-Link d.

Never understand what is ASUS doing for the router division. TP-Link is really fast. They bring in a China guy who can't even speak good English but managed to solve all firmware issues for me.


andychucky
post Aug 15 2012, 07:01 PM

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QUOTE(flowerhorn @ Aug 15 2012, 10:52 AM)
Hi. Since we have a asus rep here, I'm still facing this problem after you guys replaced me with a new n56u unit. I suppose you guys might not have tested the issue I face? Anyway, can you please help me follow up on a ticket I logged in to asus support pls. This is the ticket number 7203943. Thank you.
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Ya, same here. I got so frustrated because my customers keep calling me to settle their network issues. That is why i remove ASUS (A Shitty Useless Shit).
andychucky
post Aug 22 2012, 05:23 PM

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Vicky, you have so much money. Spend us for a meal better. What for give to those ASUS fellows. Never treat us as customers properly. Treat us like Junk. Some more as us to do the test work for them. Unify line also cant afford to get one for the testing.



 

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