Just wanted to share my experience. My iPhone 4 had intermittent home button problem. Went to Maxis, KLCC yesterday to replace my iPhone 4 32GB Black. Took 'em 1 hour to get me my replacement unit. Not sure if it's brand new or refurbished though. Very pleased with the service. Prior to this, I went to Maxis, The Gardens but they said I need to wait 2 weeks and they suggested I try KLCC. Also purchased another unit (2nd plan) of the iPhone 4 32GB White and they had ready stock.

@koh_424: For your monthly quota it includes your total download and upload. Common misconception is it only relates to your total download. Don't be mistaken.

@koh_424: And yes, their AC sucks! But entrance isn't so bad, still can tahan. However, the area around the Hotlink section is really hot! Feels like sauna...

Actually, I've had no issues with Maxis' staff @ KLCC/The Gardens. They're really friendly and helpful. It's just the bad AC in KLCC HQ that makes most (if not all) customers grumpy, in my opinion.

@zero_hour: I'd call it a blessing in disguise.

@projectnew: You'd be receiving a new unit. Sorry to say but you're unlucky and got yourself a defective unit.

@iminlalaland: FaceTime doesn't work on 3G (at least not officially).
Btw, Skype recommends that it's used on WiFi for latency issues.