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Streamyx StreamyxCoolUniPack V4, Discontinuation of CoolUniPack now

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weikeat90
post Jul 17 2010, 08:31 PM

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need help here..

my friend terminated her old streamyx which is not under her name to apply for coolunipack. problem is now her phone line becomes deactivated and thr was no dial tone on the phone.

i juz called 100 from my phone and they said the port is full and was placed in waiting list.

my question is how come the phone line becomes deactivated as she did not terminate the phone line?

then, shouldn't be thr a port would be reserved for tat number as she did not terminate the number?

and how long would be her placed in the waiting list?

thx guys notworthy.gif

i need fast response here.. smile.gif
weikeat90
post Jul 17 2010, 08:43 PM

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QUOTE(Kr0ll3R @ Jul 17 2010, 08:37 PM)
cannot be, terminate streamyx won't deactivated ur phone line unless he/she fill in wrong form.
about the waiting list, I not sure how long he/she gonna wait.

Like my unipack said 1 weeks will be done, instead waited 2 weeks.
*
tats the prob.. how come the phone line aso gets deactivated.. really fed up with these ppl.. mad.gif

i'm very sure we did not fill up wrongly as termination form was submitted with the coolunipack application form..

means they ady knew tat we are gonna use back the old number as we did not gave any application form for phone line.

vmad.gif vmad.gif vmad.gif
weikeat90
post Jul 17 2010, 11:37 PM

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QUOTE(MsPopcorn @ Jul 17 2010, 10:31 PM)
google is ur best friend  nod.gif


Added on July 17, 2010, 10:33 pm
u filled up the termination form right... did u tick the options there? i mean type of service termination..

If u din tick it..i think the TM personnel made a mistake n cancel ur homeline... ohmy.gif
*
yup streamyx only.. even if i dun tick she would have knew coz i gave her the coolunipack form together. unless she has no brain!! vmad.gif

now i have to scratch my head to settle back for her.. mad.gif
weikeat90
post Jul 18 2010, 12:55 AM

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QUOTE(MsPopcorn @ Jul 18 2010, 12:29 AM)
might be some mistake...

bcox some do terminate homeline to apply for cooluni..they say want avoid cooling period  unsure.gif

end up..ur the unlucky one..

u gotta settle it faster...otherwise they keep postponed ur problem  hmm.gif


*
but i did not gave them new homeline application form.. haiz.. doh.gif
weikeat90
post Jul 19 2010, 12:19 PM

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i think some1 here did mentioned bout mini 110 only has mono sound. means others are ventilation holes. smile.gif
weikeat90
post Jul 23 2010, 09:58 PM

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i think tm really got some issue with their billing..

i applied for 1mbps - RM 68

first bill they say need pay advance 1 month.. total RM 102..

then second bill they wanna charge me for another RM 68.. wtf.. i paid in 1st ady wat..

then.. this month fixed line suddenly they charge me the RM 26 phone rental.. i tot rental is ady included in the RM 68??

vmad.gif
weikeat90
post Jul 23 2010, 10:42 PM

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QUOTE(steventan85 @ Jul 23 2010, 10:26 PM)
yalah

1st bill RM102 = RM68(deposit)+34 (monthly charge)

2nd bill = monthly charge RM68 ...

fixed line included d... pls call them or make MCMC report..
*
i'm finding them tmrw..

but they did not told me like wat u said.. 1st bill i went ask y so much..

they said 1st month 34 plus 2nd month 68.. so 2nd month NO NEED PAY ADY..

plus they did not mention anything bout deposit..

smile.gif
weikeat90
post Jul 24 2010, 11:53 AM

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QUOTE(MsPopcorn @ Jul 24 2010, 12:38 AM)
did or didnt?  doh.gif


Added on July 24, 2010, 12:41 amMy 1st bill...

homeline under dad's name - charge rm26 homeline rental.

streamyx bill under my name - charge rm106 ( 1 mth advance payment ), but then deduct rm26 for homeline rental.

Anyone fall in same situation as mine? Btw..do they mention will charge 1 mth advance payment?
*
i got charged for the RM26 as well.. went to tmpoint. they say is i terminate combo package to apply for unipack. its a 1 time charge.. nt quite understand thou.. hmm.gif
weikeat90
post Jul 24 2010, 08:57 PM

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QUOTE(win7 @ Jul 24 2010, 07:44 PM)
sorry guys, i am juz need a simple direct answer.. icon_question.gif

after i switched on the netbook, i should press what key to enter BIOS? and need to pess how many times? icon_question.gif
Thank You notworthy.gif
*
press ESC during start up and a list will come out.. choose from thr..
weikeat90
post Aug 2 2010, 09:57 PM

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maybe they misunderstood for solution 2??

go ask them urself personally..
weikeat90
post Aug 8 2010, 07:32 PM

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QUOTE(accab @ Aug 8 2010, 07:14 PM)
that TM staff.
she ask me now i study sem berapa.
so i say sem 5.
then she say cant.only sem 1 and 2 sad.gif

is that correct?
*
u can alwiz tell them u still got 2 yrs of study.. number of sems doesnt mean anything..
weikeat90
post Aug 8 2010, 08:33 PM

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QUOTE(accab @ Aug 8 2010, 07:41 PM)
but she want  my "surat tawaran kemasukan"
*
i showed them my offer letter but i still open my eyes big big say got 2 yrs of study left..

 

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