I applied Unipack on april for 4mb package, after fixed line has fixed, TM send in a letter say no 4MB in my area, what to do...have to stuck with 1mb..but eventually submitted complaint to MCMC, streamyx is up not long later, netbook received, then on May, line super duper slow, complaint to MCMC and CFM bout slow speed, line get fixed in july...then receive a call from MCMC regarding the 4MB, "TM say they only able to provide you with 1.5mb, no 4mb", gosh...so bad luck...then I do not let them to close the complaint, again I wrote my essay, throwing all those SNR Margin, Line Attenuation, GDMT, ADSL2, ADSL2+ thing to the complaint. The miracle happen on yesterday, TM Customer Service State Operation KL Manager gave a call on morning, asking when he able to visit my house. When he come, he bring 3 TM technician over, he say he will check whether 4MB is available or not in this area, not long after they went out checking, he came back, and say "4MB ada, if 2~3 weeks tak ada, call me or shoot me an email". Woohoo... Hopefully he not playing a fool....just to share my experience on this UniPack...

- I got his name card with phone num, HP num and Email

Streamyx just came and upgraded my line to 4MB! Woohoo~ worth to complaint. Hopefully dont get throttle much....capped at 4096 only...

I have complaint to MCMC since april, and my 4MB only get installed today.....When i apply, TM say no 4MB in my area.....so install 1MB.....then i make complaint.....drag and drag....the Manager came my house last 2 weeks, and tell me 4MB can! Now got it already