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Streamyx StreamyxCoolUniPack V4, Discontinuation of CoolUniPack now

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kevyeoh
post Aug 1 2012, 01:05 PM

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Have to go tm point.... Kenot do thru phone.


QUOTE(KoYuKii @ Jun 13 2012, 02:25 AM)
can i upgrade my curent student package 1mb to 4mb via phone? or have to go to tm point?

thanks sifu
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Added on August 1, 2012, 1:07 pmJust back from tmpoint... You can xfer this package to your new place...

Last time i remember i was told cannot transfer address so i did not do this... And apply separate acc.... Only when i go potong... I was told can xfer the package... Grrrrrr!

QUOTE(noprob @ May 3 2012, 02:47 PM)
i will be moving out to new house soon

can i transfer the current package ? Or need to apply new ? ?
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This post has been edited by kevyeoh: Aug 1 2012, 01:07 PM
kevyeoh
post Aug 2 2012, 04:26 PM

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ah boy...may i know how long it takes to do this?
thanks.
kevyeoh
post Aug 11 2012, 04:32 PM

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i already send request to upgrade to 4Mbps line...how to make sure they don't change to the RM140 4Mbps streamyx package?

just worried they will think i want to upgrade to the normal 4Mbps package instead of the cool uni 4Mbps package...

QUOTE(script @ Aug 3 2012, 11:31 PM)
no..you can still using the same package..same price..until the package end...after the package end..you still can continue the same package..usually they will advice you to upgrade new package..
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kevyeoh
post Aug 12 2012, 01:36 PM

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ok....

for all those current user.... about the rule of if your other line has streamyx account and you need 1 month cool off....this is not really true because sometimes they can transfer immediately also....

i tried this and my cool uni account successfully transfered to my other Streamyx phone line within 3 days... no need to wait 1 month cool off also....

according to TM Point..this one depend on your luck...because i remember ask the person handling my request..she told me..tengok lah..kadang kadang boleh transfer immediately..tak payah tunggu 1 bulan...
smile.gif

kevyeoh
post Aug 22 2012, 02:20 PM

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successful for me...

4Mbps works...

but then after 2 days use only...the line KO already...no DSL light on...
sad.gif

vmad.gif mad.gif

QUOTE(steventan85 @ Aug 22 2012, 02:17 PM)
so did u successfully upgrade ur 1mbps coolunipack to 4mbps coolunipack ?

i forced to downgrade to 1mbps coolunipack because my new location does not support 4mbps .... the tmpoint told me i can upgrade back to RM88 4mbps package once its supported ....is it true ?


Added on August 22, 2012, 2:18 pm

so did u successfully upgrade ur 1mbps coolunipack to 4mbps coolunipack ?

i forced to downgrade to 1mbps coolunipack because my new location does not support 4mbps .... the tmpoint told me i can upgrade back to RM88 4mbps package once its supported ....is it true ?
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kevyeoh
post Aug 22 2012, 02:45 PM

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only for business wor?
what about residential own use?

QUOTE(ywkwy @ Aug 22 2012, 02:34 PM)
Now Fiber 5mbps only RM99, add RM11 can get 5mbps dl and ul with much better latency.. with unlimited quota too..
http://www.p1.com.my/forbizfiber/plans.aspx
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kevyeoh
post Aug 24 2012, 09:49 PM

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steven,

yes...you can still upgrade...but i think once you upgrade...u kena 2 years contract again....

QUOTE(steventan85 @ Aug 22 2012, 05:10 PM)
so meaning to say we still can upgrade our coolunipack package in future time


Added on August 22, 2012, 5:11 pm

i still believe streamyx can do better than p1 ...  rclxm9.gif  rclxm9.gif


Added on August 23, 2012, 2:36 am

any agent can do the upgrade for this package without the need to go TM Point ?  icon_idea.gif  icon_idea.gif  icon_idea.gif

pls pm me then
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kevyeoh
post Aug 26 2012, 11:49 AM

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yes... that is what i did...i transferred the line to a new place.... then i upgraded.... smile.gif

good luck !
kevyeoh
post Aug 28 2012, 08:37 AM

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All,

pls take note, i upgraded mine to 4Mbps and now my 1st bill is RM138. I think i am being charged as normal 4MBps package...

sad.gif

will visit TM Point...


Added on August 28, 2012, 9:09 amJust came out from TM Point... Some error for 1st bill where i got charged installation fee as well...

But looks like the upgrade is successful to rm88...

This post has been edited by kevyeoh: Aug 28 2012, 09:09 AM
kevyeoh
post Aug 28 2012, 04:28 PM

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clarification... that is because it's pro rated, right? so you haven't use full month, so you kena pay RM68?
is that correct?


QUOTE(script @ Aug 28 2012, 12:52 PM)
lucky me..this month after upgrading 4MBps..on first new bill...they still charged me rm68..i thought they already charged me rm88..  tongue.gif
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kevyeoh
post Nov 15 2012, 05:03 PM

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i have the same problem as you and no worries...

i terminate my streamyx at location B... and i just transfer my cool unipack to location B....then my phone line rental fee RM25 not charged because the Coolunipack will include the phone rental...

cheers!


QUOTE(JuneResources @ Nov 13 2012, 11:08 PM)
Just want to ask you all.

Is it possible to move my Streamyx cool unipack from locations A to location B? As I contact to TM 100 customer service, they said that there is no charges reallocate from A to B, but they will 1st charge the bill as pro-rated basic.  sad.gif

However, my location B also have streamyx, but is basic package RM66 one, with stupid rental fee RM25~ shakehead.gif They said that need to terminate the basic streamyx package at Location B. But my problem is... If I terminate the streamyx basic package at location B, and move my streamyx cool unipack from location A to location B, will the rental fee RM25 will be charge on the future time?  hmm.gif

I contact to TM 100 customer service before. One said it still be charge RM25 rental fee, another said that it won't be charge rental fee RM25 as my cool unipack package has been waived for rental fee RM25. I need to listen which person? rclxub.gif

Please let me know if you guy know about this~ THanks a lot~ notworthy.gif
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Added on November 15, 2012, 5:04 pmit will and should last as long as you don't terminate it...that's what i know...

so far still using it..no problem...

QUOTE(glamour @ Nov 14 2012, 07:15 PM)
I been using rm 88 with 4mb
Will the contract terminate ? Or I can use forever?
I apply student service even I'm not student
Since my house area no unifi. I wanna continue this package. Rm 88.
How long it can last?
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This post has been edited by kevyeoh: Nov 15 2012, 05:04 PM
kevyeoh
post Dec 13 2012, 04:24 PM

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no...you cannot transfer....
that is what i remember...but always easy for you to go to TM Point and reconfirm...

i find out that different agent may give different answer...
as 2 yrs ago when i first subscribe, i remember i was told i cannot change address and location...but then when i go TM point ask....can transfer to other address....

so better you go to tm point...

QUOTE(thinktech @ Dec 11 2012, 07:24 PM)
Hi guys, i wanted to know whether it is possible to change the unipack a/c from owner A to owner  B? Both owners are still students. Plse shout out if anyone had done this before. Thanks in advance.

Cheers,
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kevyeoh
post Dec 24 2012, 07:30 PM

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your old phone bill is different from your unipack phone line?
maybe that's why kut?

QUOTE(snowberry @ Dec 19 2012, 11:59 AM)
i have been using unipack for 2 years, however, out of sudden they sudden call me ask me to pay RM289, say its my old phone line bill.

when i checked its the monthly phone rental RM26 for 2 years, i though unipack includes free phone rental RM26, why the fish are they charging me 
RM26 every month. dammit this tmnut ppl, dam smart.
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kevyeoh
post Jan 22 2013, 10:51 AM

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i'm also interested and curious on this one...anyone tried upgarding to 8Mbps line? also not sure how much we need to pay for 8Mbps since the cool unipack last time is up to 4Mbps only...


 

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