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Streamyx StreamyxCoolUniPack V4, Discontinuation of CoolUniPack now

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JuneResources
post Nov 13 2012, 11:08 PM

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Just want to ask you all.

Is it possible to move my Streamyx cool unipack from locations A to location B? As I contact to TM 100 customer service, they said that there is no charges reallocate from A to B, but they will 1st charge the bill as pro-rated basic. sad.gif

However, my location B also have streamyx, but is basic package RM66 one, with stupid rental fee RM25~ shakehead.gif They said that need to terminate the basic streamyx package at Location B. But my problem is... If I terminate the streamyx basic package at location B, and move my streamyx cool unipack from location A to location B, will the rental fee RM25 will be charge on the future time? hmm.gif

I contact to TM 100 customer service before. One said it still be charge RM25 rental fee, another said that it won't be charge rental fee RM25 as my cool unipack package has been waived for rental fee RM25. I need to listen which person? rclxub.gif

Please let me know if you guy know about this~ THanks a lot~ notworthy.gif

This post has been edited by JuneResources: Nov 13 2012, 11:09 PM
JuneResources
post Nov 15 2012, 12:30 AM

ONE Stop Resources
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From: Kuala Lumpur




QUOTE(engtat @ Nov 14 2012, 11:48 AM)
Go to other TM Point, many forumers here have succeed in upgrading without questions asked.
Yes, you need to cancel the subscription at location B.
Then only you re-locate.
You should not be charged for RM25 as every subscription is contract based, if you move contract from location A to B, it is still the same contract.
*
Oh, good~ icon_rolleyes.gif

Thanks for sharing and your information~ Thanks a lot~ notworthy.gif


Added on November 15, 2012, 12:35 am
QUOTE(glamour @ Nov 14 2012, 07:15 PM)
I been using rm 88 with 4mb
Will the contract terminate ? Or I can use forever?
I apply student service even I'm not student
Since my house area no unifi. I wanna continue this package. Rm 88.
How long it can last?
*
Based from my experience, the contract for Streamyx Coolunipack is 2 years. So if once you terminate this package, you cannot get it back already. (Since this package will not available currently~ blush.gif )

It is ok whenever you are not the student, you still can apply student service. But if want to apply NEW for current package student service, it's NOT Streamyx Cool unipack anymore, it's Streamyx Grand pack... (You go to TM website to search about the package for Streamyx Grand pack)

The package RM88 for 4MB is unlimited, unless you terminate it.. If terminate it, then say bye bye to your "Streamyx Cool Unipack", you cannot get it back already if you successful terminate it.

Hope I give you this information is true la.. If some of the info mistake, please let me know la~ laugh.gif

This post has been edited by JuneResources: Nov 15 2012, 12:35 AM
JuneResources
post Nov 15 2012, 07:03 PM

ONE Stop Resources
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From: Kuala Lumpur




QUOTE(kevyeoh @ Nov 15 2012, 05:03 PM)
i have the same problem as you and no worries...

i terminate my streamyx at location B... and i just transfer my cool unipack to location B....then my phone line rental fee RM25 not charged because the Coolunipack will include the phone rental...

cheers!

Added on November 15, 2012, 5:04 pmit will and should last as long as you don't terminate it...that's what i know...

so far still using it..no problem...
*
Oh, thanks a lot, buddy.. I might perform it to do so around next year~ nod.gif

Anyway, thanks for your sharing and your experience~ notworthy.gif
JuneResources
post Sep 30 2013, 03:14 AM

ONE Stop Resources
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Joined: Mar 2012
From: Kuala Lumpur




Hi, is it possible my this Streamyx Cool Uni pack account relocate from Malacca to Sarawak there? hmm.gif

Some say yes as long as another new place has available for Streamyx area. Some say cannot coz this package is not available already. cry.gif

I should believe which person? Call to 100 say Yes. But walk in to TM point say cannot~ Damn confusing~ rclxub.gif

 

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