Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed

Outline · [ Standard ] · Linear+

 BenQ ThemePark VXXV, Still Lookin' Great All...

views
     
samgooi4189
post Jul 27 2010, 10:11 PM

Getting Started
**
Junior Member
59 posts

Joined: Apr 2008


My Benq s41 got GPU problem and I got 2 options to repair:

1. Contacted Benq Shah Alam HQ, they said maybe the claim for s41 still available although warranty over, but need to send it by this week. My lappy already change HDD and RAM, summore keyboard missing 2 buttons. I not sure they can accept this for free replacement or not.

2. Send for repair by local shops, however the repair is not guaranteed and this will void the chance to get replacement from Benq.

What should I do?
samgooi4189
post Jul 30 2010, 10:31 AM

Getting Started
**
Junior Member
59 posts

Joined: Apr 2008


I just received call from Benq. They agreed to fix my GPU for free, plus I got keyboard replaced by RM108 and RM100 labor charge. Will be picking up next week, yahooo. smile.gif
samgooi4189
post Aug 6 2010, 04:50 PM

Getting Started
**
Junior Member
59 posts

Joined: Apr 2008


Hi, I just get my Benq S41 installed Windows 7 and found that the GPU is 101c when it is idle.
I just get my laptop yesterday from Benq Service Centre.
Is this means that the repair still wont work?

Any recommendation?

samgooi4189
post Aug 6 2010, 05:15 PM

Getting Started
**
Junior Member
59 posts

Joined: Apr 2008


I didnt run any software, I just check the temp through HWMonitor.
samgooi4189
post Aug 6 2010, 05:39 PM

Getting Started
**
Junior Member
59 posts

Joined: Apr 2008


Wa...send to them again?
By the way, did the heat from the mobo will effect the DVD-RW drive?
It sometimes can detect, sometimes didnt.
samgooi4189
post Aug 6 2010, 06:29 PM

Getting Started
**
Junior Member
59 posts

Joined: Apr 2008


Actually my warranty had expired, I am lucky to get the GPU fixed. BTW, they also charge me RM100 for labour. I am thinking of, if I open myself, I can clean the dust and apply better thermalpaste, but this will void the warranty.

I heard some says that the laptop will die after 3 months of fixing, now I know why. The laptop still have dust inside and very hot on GPU.
samgooi4189
post Aug 6 2010, 07:01 PM

Getting Started
**
Junior Member
59 posts

Joined: Apr 2008


I am wondering how they open the case where the sticker still intact. I got put some mark on the warranty sticker, so I am sure the sticker is still intact after repair.

I am worry tat is I send to them they might be doing this again (dust everywhere, bad cooling), since they only charge on labour.

samgooi4189
post Aug 7 2010, 11:02 AM

Getting Started
**
Junior Member
59 posts

Joined: Apr 2008


My benq S41 starting to die adi. The screen turn blank and have dotted lines. After restart computer, it works fine again.
Now the condition is sometimes can on, sometimes cannot.
samgooi4189
post Aug 7 2010, 01:02 PM

Getting Started
**
Junior Member
59 posts

Joined: Apr 2008


Finally, my s41 broke down. Screen full of lines and could not start now.
Back to RMA AGAIN!!!!
It only takes 1 day to proof that the fixing is not working.
Haizz....

Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0411sec    0.98    7 queries    GZIP Disabled
Time is now: 20th December 2025 - 09:06 AM