DiGi iPhone Discussion Thread | V2, Strictly Booking/Buying Discussion Only
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 Sep 24 2010, 08:46 PM
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#21
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Junior Member
240 posts Joined: Oct 2005 From: Around the World  
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Boo to the Yellow Man, they changed my account over to the iDigi plan but did not update my account with the new micro-sim card serial number. Not too professional it seems this Yellow Man.
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Sep 25 2010, 11:11 PM
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#22
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Junior Member
240 posts Joined: Oct 2005 From: Around the World
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Wanted to ask, what if I am unsatisfied with the antenna attenuation problem of the iPhone 4 on the Digi network, am I able to return the phone for a full refund within a stipulated time frame (e.g. 30 days)?
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Sep 25 2010, 11:23 PM
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#23
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Junior Member
240 posts Joined: Oct 2005 From: Around the World
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QUOTE(ljhao23 @ Sep 25 2010, 11:14 PM) i try so many time but still show no service..any other solution? A similar thing happened to me yesterday, so I called Digi CS. Apparently they changed my account over to the iDigi plan but forgot to update my account with the new micro-sim card serial number. So I gave them the new micro-sim card serial number over the phone and within 2 hours it worked. |
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Sep 25 2010, 11:58 PM
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#24
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Junior Member
240 posts Joined: Oct 2005 From: Around the World
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QUOTE(davidmak @ Sep 25 2010, 11:52 PM) Actually in strong coverage areas, the problem is still there. Remember Apple did a software update to reduce the number of reception bars and how the bars react depending on signal intensity? Apple made the bars going strong even though signal intensity has actually dropped. If you run the Apple Field Test hidden menu, you will see RSSI values. On average, with death grip... it will drop around 20dB which is actually very low (around -108dB, strong RSSI is around -80dB to -60dB). Ok so all bores back to my initial question, what are the T&C's with respect to returns for this antenna attenuation issue. Is there a "cooling-off" period and are we entitled to a full refund if not entirely happy with the issue?So the problem is still there. Just hidden from the consumer since Apple change the way the reception bars represent RSSI values. This has been widely covered by Anandtech and Engadget. This post has been edited by CapKapak: Sep 25 2010, 11:58 PM |
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