What a coincidence! I got this phone from Whymobile also and the same problem happened. The shutter is stuck! Are all Starhub models facing the same problem? Whymobile told me reflashing the phone might help and asked me to find a solution locally first. I wrote to the Motorola forum and somebody suggested that I try to remove the battery and wait for a few minutes and the put it back. It didnt work. Another suggestion was to do a factory reset and that also did not work. According to him, if those suggestions did not work most likely it is a hardware problem. So I have decided to send it back today. What are you gonna do?

My colleague brought it back to Whymobile for me. Coincidentally she was goign to SG yesterday. Very disappointed since this is the first time I bought a phone over the net. I did get to play around with it before that and everything else is ok except for the shutter problem. It does not seem like a software problem to me. More like a mechanical problem.

Sigh...sit and wait, see what happens next.

It is a hardware problem. I sent back mine to Singapore's Motorola Service Center through Whymobile. They changed the motherboard. I will get back my unit in a few days time. Hopefully everything will be ok after this. Its such a hassle. I believe the shutter stuck problem is out there in some units. There are already 3 in this forum.