Hi.

The data lights on my router were OFF since 7.00pm Sunday last week.

Few minutes ago it's back to normal.
After I called the tech support again (3rd time)

Bad service.

This post has been edited by Raikkonen: Jul 13 2010, 03:05 PM

Hi.

TM Innacomm W3100 router/modem.

Recently having connection problems.

1. All lights are ok but cannot surf.

2. Data lights are OFF and cannot surf.

Thus called the Customer Service (CS). They refreshed it and it's ON again; can surf.

** The CS said the correct way to turn OFF our router/modem is by pushing the button behind the router and NOT the
main switch/adapter.

Anyone experienced connection problems like I did and can confirm the **?

^

I agree.

This morning is the FOURTH time I called CS; system hang + refresh bullshite.

CS trying to be a dumb arse by saying I need to log off each time I access Yahoo account, facebook etc.
If not, it'll occur again.

What brand do you recommend?
How to know that patricular brand works with 4MB package?

By the way, this morning was my FIFTH time calling TM CS; same old refresh + system hang thingy.

Now they ask me;

1. To change from auto connection into dial up connection (bridge).
2. Change my password as well at https://tmbill.tm.net.my/


Is it possible to use bridge with 4MB package?

Is this where we setup the bridge connection?



This post has been edited by Raikkonen: Nov 9 2010, 10:49 AM

Successfully did bridge connection.

Data lights are OFF but still can connect and surf
Auto connect on my modem/router 'kong' already?


VCI = 35

Correct?




This post has been edited by Raikkonen: Nov 10 2010, 12:58 AM

SIXTH(6) time this morning

Hi.

Normally speedtest clocked at 3.4 mbps.

These past few days at 1.5mbps

No wonder I got ping 300 instead of 225.

Is it just me?



This post has been edited by Raikkonen: Jan 25 2011, 11:57 PM

^

Putus haid more like it

* Menopause.

I'm on 175.XXX ip.

I'm going to call TM Tech. Support.


PS: Craving for speeds like in Japan/Korea.

This post has been edited by Raikkonen: Jan 26 2011, 08:17 AM

It's a trend with TM.

Each time near festive season, FUBAR.

This post has been edited by Raikkonen: Jan 26 2011, 11:34 AM