Well I guess this is typical Malaysian technical answer try to get this overseas see if they get sued or not for defaming their own Company. If I were to get this answer I would demand the guy to give me a written letter bout this and I will submit it to Dell USA. I complain bout overheating on my XPS and earlier one of those technical support people say it's like that then when I demand they give me a written answer and to provide full details bout it he straight pass me to his supervisor to answer me. End up they had to send technician to come and change my heat sink + fan and apply thermal paste. But temps still didn't reduce so their answer is since they did what they could they can only replace the whole mobo if got fault, since now just overheat they can't do much edi.

I wonder if there's any discount if order more than 2 ?

Actually it's really typical Malaysian help support attitude, they are not as well trained as overseas or sometimes we get other country help support to assist us. If 1st one can't help then try second one, then again and again. Sure one will help u out. I got an old XPS which still got warranty, waiting for it to die and claim warranty again.

Is it u upgrade your command center to newer or older version then it doesn't light up or it won't change setting ? Did you upgrade your bios ? I had this problem on my M15x luckily after deleting the device in device manager then reinstall mine came back up. I tot I had to replace the alien fx board edi.

Better insist on at least 80-90% discount since ur like trading in ur old laptop. Some even get 100% refund from their original price and use the amount to purchase a new laptop. Don't let those support talk u into paying more than what ur suppose to. If ur laptop is less than 1 month then u must insist on 100% refund. If more than 6 months then it will depend on their rate of tear and wear percentage. Anyway no matter how, u still got the right to insist on a full refund as the laptop is giving u problems and not coz u wanna change to a different laptop. Make your point clear and they will try to sort you out. Again don't let those so called "smart" help support people talk u into paying more than what ur suppose to.

Unless u got the complete cover and the punch hole is caused by accident or the techie else they might say it's on purpose and kenot claim edi.

Actually they should up the gpu to 4xx series, 460 ? 470 ? But mostly if got new refresh could be 450 series. But it's cool as Malaysia is not too far behind with the Alienware specs. M11X with I series UL processors.

I got mine this noon, quite fast their delivery. How much did up pay for urs ? I didn't manage to try fitting it to my M15x as I didn't bring it to work today just only when I arrive home I only manage to test it. Fits perfectly, I kinda wonder how they manage to put in a M15x and M17x is it by using sleeve ? Now I dare to bring out the M15x coz the previous bag I use for the G73JH is not big enough for the M15x.

I think it can fit M17x but not sure if can fit both M17x and M15x inside. I tought u might be getting discounts since u got the M17x as well. I think mine arrive around 12pm. Quality is quite good bigger than what I expected.

The outlook I am not sure but vbios wise Asus haven't issue a new version yet. Sager, Msi already got fix for the power saving mode instead of locking the memory to 1000 and the gpu goin down to only 500. Some have tried manually editing their vbios with rbedit and manage to get ati overdrive and most important is less gsob or bsod or any od. Some report the memory voltage and gpu voltage is too low while others mention it's a memory batch problem. The HD 5780M is actually similiar to the previous desktop 5770 and 5870 series even the problems from desktop applies to the mobile. Reports mention it's a batch problem while others mention it's a vbios. My G73JH-A2 had no problem with the stock drivers but once I upgrade to the 10.5 random gsod occurs. It seems like if I just boot up the laptop and run games it will lock up but if I slowly surf web, let the laptop warm up then run games the problem won't occur.

Rumours is the gpu needs to warm up b4 goin into high performance mode.

Bro, there is another issue when using newer 10.5 or latest beta drivers, the performance is higher but the famous gsod, bsod, will happen as some mention it's related to ram chips. Certain ram when runnin at higher clock rate and higher voltage will result in blanking. The whole system is fine but just the gpu is in idle. I encounter this on my G73 as I can see the performance did increase from stock drivers, but intermitten blanking is very annoying. stock clock for the Asus G73 5870m is GPU 700 Memory 1000. But some members in NBR manage to fix this by running out of stock clocks, like goin for GPU 710 and memory 1020. I do believe the prob is with the memory chips as my gpu manage to go all the way to 820 while the memory is max at 1120. setting gpu to 800 and memory to 1100 gives very stable and solid performance. I really don't get it why stocks clock will have gsod. It could be the voltage for stocks is lower while overclocking it makes the bios supply more volts. But using bios editor to check it didn't show any increase when usin other clocks.

Anyway those who are using 5870 or 5850 series just try to hold on, I am sure ATI or the manufacturer will release new vbios soon to fix the probs. The point is to wait for the fix which not all can stand it.

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Added on June 12, 2010, 8:09 am10.5 gives best performance but I think 10.1 or 10.3 is the most stable while some mention 10.4 is better. Try to monitor ur gpu and memory temps mine I think memory chips have sum bug, needs more voltage.

This post has been edited by EvilDevil118: Jun 12 2010, 08:09 AM