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 MOTOROLA MILESTONE: SERVICE CENTRE EXPERIENCE, Original Brightstar. Was it worth it?

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Orochimaru
post May 25 2010, 01:35 PM

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Joined: Jan 2003
From: Petaling Jaya



I also have checked speedstar's milestone, the screen went crazy even when we didn't touch it. and when we slide the qwerty board out, the top notification slider will automatically collapsed. and we could not touch anything. it is definitely not a software defect, its more on hardware defect, it maybe because of the ribbon connection between screen and keyboard.

a faulty phone is a different story, its not abnormal for consumer products to be sent for warranty repair, that is what warranty is for. but the fact that a Motorola Service Center came up with this weird sort of "chin-chai" solution is really disappointing. Its like Motorola Malaysia have never been preparing any after sales services.

but then again, if we push this issue to higher level, how high can we anticipate this issue can reach? i mean, in terms of the ratio of faulty phones vs good condition phones.

if anyone have contacts of any important ppl in motorola service ctr/motorola malaysia, it would be good.

 

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