ask u guys something

i am interested in applying for uni cool pack

but my problem is same with many people in situation 2, the previous streamyx account is under my mum name, and i just want to terminate the streamyx account and change to my name
i want to applying that for my home in johor bahru

---------
i heard before that if termination is doing for application for uni cool pack, can get exemption which dont need to wait for 1 month and only need to wait for about 1 week?

there are two choice for me as i am now in nilai, which my home is in johor bahru and the university document and application form is with me now

so
1)i need to send the document to my mother in johor bahru then asking her to go tm point to terminate the previous package, then telling the officer and applying for the uni cool pack simultaneosly to get the exemption for waiting just a week?
(can my mother help me to sign up if the document needed and the signature for the form were all prepared?)

2)ask my mother to terminate and tell the officer in tm point for the purpose for termination and get the exemption? (is that can by just telling?)
and after that, i apply the uni cool pack in nilai(can i apply in nilai tm point and who know where is it?) myself and seperately for the termination of previous package?

or anyone have better idea? thx

This post has been edited by littlecanon: Jun 1 2010, 09:37 PM

but like this, can remain my old number ? mean keep two homeline?(need to pay 1 line even uni pack is free of rental fee?) but if compared wif termination need to pay more fee, like wiring fee, connection fee,,,,,,for homeline application, rite?

thx for your reply^^

any more answer
-----------------------------------------------------------------------------------------------------------------------
ask u guys something

i am interested in applying for uni cool pack

but my problem is same with many people in situation 2, the previous streamyx account is under my mum name, and i just want to terminate the streamyx account and change to my name
i want to applying that for my home in johor bahru

---------
i heard before that if termination is doing for application for uni cool pack, can get exemption which dont need to wait for 1 month and only need to wait for about 1 week?

there are two choice for me as i am now in nilai, which my home is in johor bahru and the university document and application form is with me now

so
1)i need to send the document to my mother in johor bahru then asking her to go tm point to terminate the previous package, then telling the officer and applying for the uni cool pack simultaneosly to get the exemption for waiting just a week?
(can my mother help me to sign up if the document needed and the signature for the form were all prepared?)

2)ask my mother to terminate and tell the officer in tm point for the purpose for termination and get the exemption? (is that can by just telling?)
and after that, i apply the uni cool pack in nilai(can i apply in nilai tm point and who know where is it?) myself and seperately for the termination of previous package?

or anyone have better idea? thx

～～
no netbook, i had just ask my mother to go to apply this package today since i am not there, i dont know but seem like no people told my mother the netbook out of stock.

the package stated they got netbook to be given out, if no netbook, tm should inform us while we are registering, is it?
if they didnt, can we complain for this if no netbook given?

come on, i wont accept this, y other people get this rm1000 discount while i am not, come on tm net

by the way, need to wait for termination also

do anyone know how can i check my status as my mum said she didnt get any receipt after she terminate and pass up the form at the same time????

This post has been edited by littlecanon: Jun 4 2010, 09:11 PM

so that they can ignore our voice? same wif that bro
when i applied today, they didnt tell me the netbook already out of stock and ensure wif us that 'sure got netbook'

come on tm, dont be like this, man

anyone can confirm wif 'out of stock' issue, is it true? started from today, if really out of stock, as a service company, they should inform us while we are registering some service wif them, is it?

i just terminate and pass up my application form today~~,the line had been terminated which i cannot use internet from now onby streamyx, i am doing these for the netbook, ~~ ^^

arzh~~~~~~~~

aizh, sometime tm really su*k, depend on our luck~~


by the way, anyone can confirm wif 'no stock issue'??

while we can plus rm21 to change to 'jalur,,,,,,' another streamyx package for the hp netbook which is the promotion just came out, y they can say no stock???

i had just done the termination and application, really worry about the available of netbook which i am definetly need to wait for 1-2week before the activation(minimum, depend cooling perioud and new streamys activation efficiency )

hey guys

i just pass on my application and termination form my on 4 june

after few days, my streamyx account had been terminated

Now, i check my application status on sams net, my status is

distribute: 15/6/2010
appointment date: 18/6/2010
J: TICK s: CROSS


what does that mean, mean the technician will come on 18/6/2010 to my house to install the streamyx? mean i had went through the cooling period already?
but there didnt state the technician phone number, and 'NO TEAM ASSIGN' yet

thx

but previous i type (homeline no) and (streamyx user name) to check my status

previously i type in my old streamyx account, the status is 'termination complete,,,'

and then now i type in my new streamyx account (homeline remain same but change streamyx account name, i guess is what i fill in in the application form), and then show what i typed above

isnt it showing that my application had been fill in their database and wait for technician to come????

so i think it is not the termination status (when i type homeline and old streamyx account, what it showed is termination complete,,,,,,)
-------------------------------------------------
it was same when i put homeline with new id or just new id

And now, my status with new id is

distribute: 15/6/2010
appointment date: 18/6/2010
J: TICK s: CROSS
'NO TEAM ASSIGN'


that mean my application had been proceed by tm?? mean the technician will come on 18/6/2010 to my house to install the streamyx? mean i had went through the cooling period already?


so what i need to do is just wait for technician come where the appointment date stated in sams is 18/6/2010

ask u guys

is it i can start using the streamyx immediately after the technician come to install the streamyx port,,,,?
mean my streamyx will be activated on the same day?

thx

ask u guys

is it i can start using the streamyx immediately after the technician come to install the streamyx port,,,,?
mean my streamyx will be activated on the same day?

thx

WTF

yesterday, the technician came and then said that he cant install the streamyx for my because my area cannot support to 2mb or 4mbp or maybe is the port problem, f*** tm net,,,,,,,,,,,,,,,


Actually originally i already heard many forum people complain and advise some people to apply for 1mbp first and then just upgrade after all things done


And that's what i told my mother when she hand up the application and termination form, i am not around due to studied in other state. But in the end, my mum tell me that the damn tm net staft told her to apply for 2 or 4mb because,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,and he said that my area suppoft to that and everything will be ok,,,,,,,,,,,,,,,,,,,,,,,,



Damn, i didnt blame my mum but i am really full of frustration, how can tm net bring all these trouble to me, they should know how to make our application smoothly

f***, anyone here can give me advice what can i do now?
(i had call many phone to 100 and my mother already go tmpoint yesterday after the technician leave, and then firstly tm staft tell us to reapply>>argua,,,>>tell me to fax id and ic card>>>>>>in the end said no need and will settle, i am not around because i still in otherstate for studied)

So now how? i call many phoen to 100, they just said that they will report and tell me to wait for the new application proceed
anyone met this before, how long do i still need to wait??




thx

hey guys, ask something

if my order status checked in hp website show planned delivery date is 7 july
that mean i will receive the netbook on 7 july? if i am not around that time, so how? i know hp will call us to make confirmation before the delivery date, but i can only 'possible' go back after 7 july, can i just ask my mum to accept this for me? if i am not around that time and the courier refuse to giv us the netbook, what will happen? i need to go take it at post office? any risk for doing these?


Can someone tell me exactly what is the detail charged fee on first month?(i am in situation 2 which terminated streamyx account and apply a new streamyx account under my name)

what do you mean
8. Will I be entitled for any discount on the package since the Netbook is only delivered within 14 working days after
activation of Streamyx?
You will get 50% discount on the 1st month subscription fee.


thx

This post has been edited by littlecanon: Jun 30 2010, 12:31 PM

call that number 1800,,, showed in first page
then press 2 to check order status, tell them u are from student tm package, and ask for order number, they will ask for your homeline number

Lastly u can check status from first page web link
https://h20497.www2.hp.com/os/simpleView.tcl

that's all ^^, i just did it

anyone can tell me can my mum accept the netbook for me? if when the courier come, i not at home, where can i go for this?
(i know hp will call us before that)

can someone tell me how can i extend my warranty into 2 year?

dont tell to find in previous comment as i really couldnt find it

i had email to hp but they tell me to show reciep? who i had emailed is just leave some comment in hp website, is there any specific email address for me to solve these? what do i need to do?

thx