I need some help here.

First I switch over to Maxis new package RM 65 /mth for 6G package in March.

In may, the bill for old package and new package came. I called up and they said the old modem still active. My god, I already returned old modem when I switch.

also when I switch I was completely denied maxis bb for 2 weeks becos they said buzy doing a switch. I complain and complain and nothing happen.

after all this problem, I know how disorganize and how mismanage maxis is.

I hate to go again to maxis centre cos of the waiting and can I know how to lodge a complain about my case and vent my frustration.

we consumers are bullied by this operators and unfair treatment. treat customers with dignity.