Maxis is SUCK!!!

I hav signed their package in March 2011 and returned to them after 3 days (within 7 days trial period) as there was no coverage in my area. Then I only noticed that not all Maxis store will accept the return except for Maxis Centre which located at Maxis tower, cheras or putrajaya. Nvm, i went there and returned but they said I can only get back the refund in 5 weeks time.

After 5 weeks, what i received from Maxis was the bill to charge me RM100 activation fee (which i hav paid on the spot when signed the package), penalty RM100 for cancellation and RM 8.75 for 3 days usage. I m very angry and called to Maxis, the lady very politely said that she will help me to lodge a report and ask me to wait for another 3 weeks.

After 2 weeks, I received bill from Maxis again which has cancelled the penalty and activation fee. The balance is negative RM 91.25. So, how i can get back the refund? I called to Maxis again and ask when they really want to give me back my refund. The lady said they need time to prepare the cheque so ask me to wait for another 6 weeks.

As a big company like Maxis, I m so surprise that their works are so "efficiency". And they also cheated me on the 3 days usage which was not written in the signing up form as they will deduct any money for the trial period which I never benefit for as there is no coverage at my place.

I will never trust Maxis anymore!!!!