Usually when sending in your application you would only need your resume and cover letter. It is when you get the interview that they will ask for copies of your certificates.

But that may not be the case all the time. There are certain companies who require you to print a copy of scan a copy of your university results while sending in your application.

You want to know the basic steps in writing a great resume and cover letter? Start doing it yourself and do some self research. Don't come and ask someone to babyfeed you.

When you start taking your own initiative, that is when you learn and grow. After you've tried your first resume, you can come here and I can bet the forumers would be more than happy to provide their input.

What are the requirements of the application you are applying for? Does the company require you to send in those details?

How about giving the HR department a call?

If you are unsure about sending an email, drop them a hard copy as well.