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 Shifting Astro to new house, what do I need to do?

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lj0000
post May 3 2010, 02:08 PM

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try to get as high as possible, because when rain, then your chance of getting signal is higher. Thats why for beyond they need new dish and new cables because its higher gain.
neb
post May 3 2010, 08:44 PM

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yes, diy and save money, you have already got satellite meter built-in inside decoder, ask your partner to shout out the meter when you are tuning your dish

no need to intall your dish high up, as long as there as your dish's line of sight have no obstruction, you can install your dish anywhere.
JoshuaLee
post May 4 2010, 01:56 AM

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yep yep... you can be on the groundfloor or the topfloor... as long as there's no obstruction....
as for me... i'm live in a condo and my dish only can get 70% at best without clouds... when rain comes in... gone.... because it doesn't have direct line of sight
zeese
post May 4 2010, 08:49 AM

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one of my neighbour just places the decoder on the ground.
I guess, he is just a tenant, that's why he doesn't bother to
install it nicely. and this one is definitely DIY..

Anyway, I moved into a new house last december. The installer
charge me rm100. According to astro customer's service, they
can also dismantle for me for RM50 but I chose to dismantle it myself.

This post has been edited by zeese: May 4 2010, 08:52 AM
MyDevil
post May 4 2010, 09:40 AM

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I don't think it is hard to DIY.
I am moving house soon too. Will probably ask wiring friend's help to dismantle it as I don't have the ladder to reacj it.
After that, can DIY as I don't intend to install it high up in the new house. Just need to align the disc with the neighbours and ask wifey to check the signal from the decoder.
freedom2912
post May 4 2010, 05:25 PM

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this is a very good topic..since i'm also about to move out soon
if only can install everything myself..would save me few hundred lorr
tanhks
post May 5 2010, 04:58 AM

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well when astro 1st started, i bought the decoder+dish and did the installation all by my self.
(at the time astro 1st launched, the cost of decoder+dish was RM1,400)

three years ago when i shifted house.
I dismantle the dish my self, thinking to install it in new house by my self also.
but too busy with work, the dish put in the store room for two months.
after two months, when i install it...no signal..no picture...
sent the decoder to Philips service centre, they change some electronic component in the box and that cost me RM80.
but after this still no picture no signal
I went to astro service centre with the decoder smartcard.
They check the smart card....and than i bring the card back....still no picture.
brought the decoder to Phillips service centre again, they ask me: "is your astro dish old model or new model."
I said "old model, because my astro dish was the 1st generation" than they adjust some setting in the setup screen.
Only after that i was able to get the signal and picture.

This post has been edited by tanhks: May 6 2010, 12:43 PM
kbteh
post May 8 2010, 02:49 PM

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easy way to diy urself,just roughly point your dish direction same as ur neighbours astro dish,cos 91.5ku signal very strong easy to do that.
Astro4Life
post May 8 2010, 09:13 PM

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QUOTE(CoffeeDude @ May 2 2010, 10:22 PM)
icon_question.gif
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1]DONT DISMANTLE THE DISH!!!.Guys ODU/Dish only cost rm30.....1 set means +20metres cabling.U want i selling.BRAND NEW!

2]Take DMT,Ac cord/power cable,Rca/S-video/Rf or watever cable that is connecting to the decoder.

3]Call customer service for CHANGE OF ADDRESS ONLY!!nothing else!!THERE ARE NO SUCH THING AS ON HOLD ACC while u shift to new house settle down n watch astro!.Once u call up disconnect means u are donating to astro RM20 for reconnection of services lol...

4]If your moving to a high rise unit eg.condominum,Apartment,Flat,Villas.REMEMBER CHECK WITH YOUR MANAGEMENT 1st.YOUR high rise maybe is centralise so u need only plug and play,Or upgraded Centralise where they have panel contractor there!

5]After all above is done the last thing is u call up Customer Service for a Authorised Astro installer to install for u.Or call me.LOL
lostasylum
post Sep 21 2010, 09:36 AM

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QUOTE(Astro4Life @ May 8 2010, 09:13 PM)
1]DONT DISMANTLE THE DISH!!!.Guys ODU/Dish only cost rm30.....1 set means +20metres cabling.U want i selling.BRAND NEW!

2]Take DMT,Ac cord/power cable,Rca/S-video/Rf or watever cable that is connecting to the decoder.

3]Call customer service for CHANGE OF ADDRESS ONLY!!nothing else!!THERE ARE NO SUCH THING AS ON HOLD ACC while u shift to new house settle down n watch astro!.Once u call up disconnect means u are donating to astro RM20 for reconnection of services lol...

4]If your moving to a high rise unit eg.condominum,Apartment,Flat,Villas.REMEMBER CHECK WITH YOUR MANAGEMENT 1st.YOUR high rise maybe is centralise so u need only plug and play,Or upgraded Centralise where they have panel contractor there!

5]After all above is done the last thing is u call up Customer Service for a Authorised Astro installer to install for u.Or call me.LOL
*
sorry to kinda hijack the thread, but if i'm moving from one apartment to another apartment where it's a centralised unit, can i just use the plug and play method?
zeese
post Sep 21 2010, 10:48 AM

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QUOTE(lostasylum @ Sep 21 2010, 09:36 AM)
sorry to kinda hijack the thread, but if i'm moving from one apartment to another apartment where it's a centralised unit, can i just use the plug and play method?
*
yes.. just plug and play.. and... you already save installation/uninstallation cost which normally cost rm100-rm150..
lostasylum
post Sep 21 2010, 02:59 PM

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QUOTE(zeese @ Sep 21 2010, 10:48 AM)
yes.. just plug and play.. and... you already save installation/uninstallation cost which normally cost rm100-rm150..
*
i just need to inform astro that the billing address has changed right? is there any waiting period before I am able to view the astro?
ameenskywalker
post Sep 21 2010, 05:22 PM

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Actually, for my Astro Byond, i called the customer services and they arrange someone to dismantle and assemble everything at my new house free of charge. No need to pay anything. The installer mentioned that i only need to pay if the cable is not long enough but since the we got the cabling built into the house it was all for free. Try to give them a call.

This post has been edited by ameenskywalker: Sep 21 2010, 05:22 PM
mfa2214
post Sep 21 2010, 09:21 PM

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QUOTE(Astro4Life @ May 8 2010, 09:13 PM)
1]DONT DISMANTLE THE DISH!!!.Guys ODU/Dish only cost rm30.....1 set means +20metres cabling.U want i selling.BRAND NEW!

2]Take DMT,Ac cord/power cable,Rca/S-video/Rf or watever cable that is connecting to the decoder.

3]Call customer service for CHANGE OF ADDRESS ONLY!!nothing else!!THERE ARE NO SUCH THING AS ON HOLD ACC while u shift to new house settle down n watch astro!.Once u call up disconnect means u are donating to astro RM20 for reconnection of services lol...

4]If your moving to a high rise unit eg.condominum,Apartment,Flat,Villas.REMEMBER CHECK WITH YOUR MANAGEMENT 1st.YOUR high rise maybe is centralise so u need only plug and play,Or upgraded Centralise where they have panel contractor there!

5]After all above is done the last thing is u call up Customer Service for a Authorised Astro installer to install for u.Or call me.LOL
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yo bro astro4life,

i wanna move to kajang next month, how much it charge to install the dish bro? seem the house got internal/built in cable inside the concrete to the top of house..
many thanks.
neb
post Sep 21 2010, 09:46 PM

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QUOTE(Astro4Life @ May 8 2010, 09:13 PM)
1]DONT DISMANTLE THE DISH!!!.Guys ODU/Dish only cost rm30.....1 set means +20metres cabling.U want i selling.BRAND NEW!
I must say RM30/set is very good price, is it 60cm or 65cm dish?

lostasylum
post Sep 22 2010, 10:42 AM

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i called astro last night just to see whether their customer service would be able to help. had to explain exactly what i wanted to do (moving from one apartment to another apartment where both have a centralised astro dish) a few times, but she also said that we can do it ourselves (i.e. just move the decoder and then try the plug and play method).

we just need to inform astro about the change of billing address.
zeese
post Sep 22 2010, 12:28 PM

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QUOTE(ameenskywalker @ Sep 21 2010, 05:22 PM)
Actually, for my Astro Byond, i called the customer services and they arrange someone to dismantle and assemble everything at my new house free of charge. No need to pay anything. The installer mentioned that i only need to pay if the cable is not long enough but since the we got the cabling built into the house it was all for free. Try to give them a call.
*
that's only true for astro beyond..
imr4n
post Nov 23 2010, 10:51 AM

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if i want to move the TV to a different wall of the house and need the wiring re-wired, how much is the installation charge? this includes drilling a hole in the wall.. the satellite dish doesn't need to be removed

i don't want to be overcharged by astro people
sukun16
post Dec 8 2010, 02:13 PM

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hi,

sorry jumping into this thread.

i want to ask.. i just moving in into new apartment, and it has centralized astro. i wanna know where can i buy the coax cable (astro decoder to wall socket) cause i search the malls and electric shops, but no one selling it. thanks.
neb
post Dec 8 2010, 03:31 PM

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the cable is called RG6, and the connector F-connector, electrical shop should have those thing, else try you luck at electronics shop or if you are in KL, try jalan pasar

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