Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 Shifting Astro to new house, what do I need to do?

views
     
lostasylum
post Sep 21 2010, 09:36 AM

running to stand still
******
Senior Member
1,085 posts

Joined: Jul 2007
QUOTE(Astro4Life @ May 8 2010, 09:13 PM)
1]DONT DISMANTLE THE DISH!!!.Guys ODU/Dish only cost rm30.....1 set means +20metres cabling.U want i selling.BRAND NEW!

2]Take DMT,Ac cord/power cable,Rca/S-video/Rf or watever cable that is connecting to the decoder.

3]Call customer service for CHANGE OF ADDRESS ONLY!!nothing else!!THERE ARE NO SUCH THING AS ON HOLD ACC while u shift to new house settle down n watch astro!.Once u call up disconnect means u are donating to astro RM20 for reconnection of services lol...

4]If your moving to a high rise unit eg.condominum,Apartment,Flat,Villas.REMEMBER CHECK WITH YOUR MANAGEMENT 1st.YOUR high rise maybe is centralise so u need only plug and play,Or upgraded Centralise where they have panel contractor there!

5]After all above is done the last thing is u call up Customer Service for a Authorised Astro installer to install for u.Or call me.LOL
*
sorry to kinda hijack the thread, but if i'm moving from one apartment to another apartment where it's a centralised unit, can i just use the plug and play method?
lostasylum
post Sep 21 2010, 02:59 PM

running to stand still
******
Senior Member
1,085 posts

Joined: Jul 2007
QUOTE(zeese @ Sep 21 2010, 10:48 AM)
yes.. just plug and play.. and... you already save installation/uninstallation cost which normally cost rm100-rm150..
*
i just need to inform astro that the billing address has changed right? is there any waiting period before I am able to view the astro?
lostasylum
post Sep 22 2010, 10:42 AM

running to stand still
******
Senior Member
1,085 posts

Joined: Jul 2007
i called astro last night just to see whether their customer service would be able to help. had to explain exactly what i wanted to do (moving from one apartment to another apartment where both have a centralised astro dish) a few times, but she also said that we can do it ourselves (i.e. just move the decoder and then try the plug and play method).

we just need to inform astro about the change of billing address.

 

Change to:
| Lo-Fi Version
0.0139sec    0.95    6 queries    GZIP Disabled
Time is now: 16th December 2025 - 05:41 AM