My colleagues are in the first batch going to training tomorrow, we'll see if they get any new infos.

Anyway, rare sight at HQ today.

Bro Fluidic, thats quite funny, if the agent himself could not understand the training all about, then how r they suppose to explain to the customers ! 

By the way, when is your training? all counting on you~~~for me, you r the only one i trust for now!

How many of you actually owned Toyota's in the 1st place? Ive been with Toyota for the past 8.5 years.

Does Hyundai SC open till 11pm for you to collect your vehicle just to enable you to attend an urgent meeting the next day?

Does Hyundai replace a faulty fuel pump after 7 yrs just by saying 'this part was never supposed to break down hence we'll give you a new one despite the warranty period being long over"?

Does Hyundai offer you free wiper blades, filters, etc just cuz they delayed your service a few hours?

Does Hyundai offer you car washes, engine washes & windscreen chemical washes FOC?

If your answers to these questions are NO then its pretty obvious that the Koreans have a long way to go before catching up with the Japs. Yes i admit there will always be horror stories bout poor service and build quality but look at things generally. What ive mentioned above was not experienced at just 1 service centre.

So before you generalise and say that Hyundai SC standards are way better than T&H, check yer facts. My wife has a Korean make and so im well aware bout their servicing standards.

The Koreans are surely improving and i hope that one day they will be on par with the Japs but that isnt the case now and wont be for the next couple of years. They may have better designs, specs and maybe even build quality but their servicing standards in Malaysia are still way off.

haha.. when u got bunch of money, u will tell different story then.

Assembly plants and production lines of Hyundai are running at three shift globally(3x8 hours), Hyundai themselves are still expanding their production capacity but unfortunately demand is still outstripping supply. It is easy for you to just say 'Open more factories, build more assembly plants', but in the current time of economy uncertainty, expanding too fast and producing too much vehicle is tying a noose around your neck while praying the execution lever malfunctions. It only took one recession to force Korea's oldest car manufacturer into bankruptcy, and also the world biggest car manufacturer into the same situation.

You seems to be talking like you're working with Hyundai to even conclude spare parts availability is dire in Hyundai, maybe cause you haven't visit the spare part warehouse in Glenmarie? Bear in mind too, Hyundai's hot models now are CBU, uncommon spare parts takes time to be sent from Korea.

Talk is cheap, unless you're the boss of some car company, you do not understand the situation HMC is in. It's ridiculous to expect Hyundai Sime Darby Motors to achieve in 3 years what Honda/Toyota achieved in 20 years, 5 years is a more optimistic target.