QUOTE(rizfield @ Jul 7 2010, 09:27 AM)
the voip phone with the new number is the one you dont need to pay rental..
the old one, on normal phone line, if still exist, u need to pay,.... if u terminate the old one n use only new voip line, then no need to pay..

dear lucas, referring to your post
"well, i can still hear my dial tone, which means they haven "cut" my line yet."
isnt the dial tone referring to your old phone line? not an indicator for streamyx line.. streamyx line is using the old phone line rite?
cutting streamyx means if you dial, u cannot connect anymore, but there is still dial tone if you wish to use your old phones..
just wanted to clarify..

p/s: i never checked yet if they had terminated my streamyx account, will do it soon.. im opting to maintain my old telephone line and terminate streamyx only.. pay xtra RM26 each month..

yes, i was referring to my old phone line (i could still hear the dial tone).
On 14 June 2010, i went to to TM point, the cut my existing Phone line (RM26) and my streamyx (Rm88 for 1mb-->>damm expensive). I was told that they cant cut my service yet coz i am enjoy FREE UNIFI internet services until end of June <<<---WHAT LOGIC IS THAT?
I was told to fill up the form, and they will disconnect my existing Phone line (RM26) and my streamyx on 1st July 2010
I ask back them, if a new unifi user, who subscribe b4 30 June 2010, and he previously is not a streamyx user, DO YOU CHARGE HIM RM88 for the months that he is enjoying free UNIFI? Telekom ppl was not able to answer that.
Fine, i fill up the form, stating that i wan to disconnect two of the services, existing Phone line (RM26) and my streamyx (RM88) and submit to them on site (14 June 2010). Yet until today, i still can hear the dial tone of my old existing phoneline. I suspect they haven Disconnect BOTH of my services (Phone+streamyx) as the form was that i filled up clearly mentioning both of the services.
Now, i need to go to TM point again and "push" for them to disconnect for the services. I think i am going to Charge the Manager all my losses, including the time and petrol for going to TM point again.
To TM, is it so hard to disconnect my phoneline and streamyx??