May 29 2011, 07:32 PM
QUOTE(ParangMan @ May 13 2011, 03:57 PM)
WARNING - Sony Malaysia does not have the right technical AND customer relations ability...they cannot even decide how to resolve a Black Screen problem after giving me the run around, wasting my time, effort and transportation costs as well as the most important thing which is TRUST and RESPECT.....Ive already written to the Ministry of Consumer Affairs' tribunal section....
Costs me about GBP 1,500-00 for a Vaio VGN A517S way back in 2009 and Id expected a very skilled technical AND customer relationship level from a world class brand that has lost its place to Samsung :-)))
And Sony Malaysia has et to provide me a guarantee that there will never be a black screen problem if I were to agree to their last so called expert diagnostic!!!!
who and which centre u go ? Costs me about GBP 1,500-00 for a Vaio VGN A517S way back in 2009 and Id expected a very skilled technical AND customer relationship level from a world class brand that has lost its place to Samsung :-)))
And Sony Malaysia has et to provide me a guarantee that there will never be a black screen problem if I were to agree to their last so called expert diagnostic!!!!
from PS ,walkman,discman to Vaio , Sony service me great.
You may try go to their service centre directly.
Cheers.
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