here are my remarks on maxis and digi postpaid billings. i only say the bad stuff i noticed though...

maxis
i have applied for a the main line plus 2 supplementary lines. when the bill arrived, the talktime sharing isnt fully implemented in the bill. what i mean is 1 of the supplementary has this 30rm rebate all by itself and another row which says 66rm (out of 80rm) rebate which is for the other supplementary +main line sharing. so that means that they shortchanged 14rm as the 1st supplementary used 50+ which could be covered by the remaining of the 66rm. went to maxis to have them correct it and they said will rebate me back the mistake on their part, hopefully.

digi
had a friend who makes calls frequently on her line. however the bill when arrived shows entries of previous months with some even up to 6 months ago. i have checked those entries with previous months bills and they seem to be valid knowing her usual call patterns. it seems that the billing system of digi has a tendency to miss some of the current month call entries which they will then show up on next month or later when the system finally captures that particular entry. that is why my friend was charged cheaper for the initial months but it gets more expensive as the months goes by when the system keep recalling past entries of the previous months into the current one.

seems that both digi and maxis have their flaws isnt it ts?

what about new players like xoxo and tunetalk and umobile?

too small to notice no market shares

Happy is by DiGi... tunetalk not from DiGi ler...

Tunetalk, xox, umobile is a sub company by celcom, i am not remember how many years they contract with celcom.

does that mean that their line quality will be automatically worse as there are more subscribers for the celcom main line? anyway i still dont know why celcom does not want to change the ancient exec20 access fee to maybe 30 commitment like the others.
i am not against celcom, btw

Celcom sux anyway...
Wanted to keep my line with them, I tried to cancel my postpaid and downgrade to prepaid, but they ask me to change other telco.

BRAVO! :claps:

celcom staffs said that to u? hahaaa! they are plain lazy... if u recorded what the said and bring it to their head, sure they kena wan... hahaaa!

lol..which branch??

No they're not. They're MVNOs i.e. telcos on their own but leasing other people's (in this case Celcom) capacity. U Mobile is not exactly an MVNO though, as it has its own 3G infrastructure. Only its 2G capability is made possible by (by leasing from) Celcom; in July 2010 U Mobile will switch to DiGi to provide its 2G capability.

goverment gave 3G license to unproven n smaller telcos

they dun even have their own structure comm

DiGi has to buy time to get their 3G license

where r all these telcos now?

"still in progress implementing the services"

it is like MAS vs airasia

Where got unproven smaller telcos? u-mobile is already using their 3G network and every telco has to buy their 3G license

bro.. go and complaint to gov or MCMC why digi coverage so low lah.. their can do it better but as you know they are foreign company. u know lah ho.. priority to M and C ma.. how D work hard also no use. CHeers.. we all now mah... MALAYSIA MA.. MALAYSIA BOLEH!

I been a Maxis Customer b4 and i dislike thier service. Sorry. Hate it alot. They are super extremely Money Making Company.

Been a Digians for almost 8 years now. No regret. From pre paid to post paid to iphone plan. i think they corporate governance are more trust worthy compare to the others which is back by the gov!

People work hard to achieve something with so much red tapes. Where else other two are given spoon feeding by our BiG papa.

who you support Totally up to u
this is my p.o.v

Truth is... no telco is perfect. Personally, it's all down to how customers' expectations are managed and how its staff handles things.

Well I'm also another dissapinted MNP victim from maxis to DIgio..My case - no choice..required by company...Digi coverage really horrible...Those are the days when I'm still wth Maxis where no DC, blind spot disconnection & line not clear...

Furthermore..wondering why lotsa Digi dupporter said their 3G so good when I contantly getting DC in Puchong area & speed never exceed 400kbps..On Maxis i can be as high as 2000kbps..

1) Those who said their coverage is good is not necessarily dg supporter or fanboys. Stop generalising.
2) If they said good, then it is good for them.
3) Not all dg users staying in puchong. So other areas may have better 3G coverage than puchong

4) What internet plan for Dg are you using?
5) Maxis is 2000Kbps? No way. Continue dreaming.

Well I'm not generalising, been commuting surrounding Klang Valley area from Port Klang, Shah Alam, PJ, KL & Puchong...All having lotsa blind spots & many times got DC half way during conversations...& that're true..Too bad LYN forumers are pro to Digi even LYN admin itself!! - check the colour of this page!! -YELLOW!

I'm using Maxis BB right now lah..well this is what I got now..:



Not till 2000kbps bcos Maxis signal here 1/2 bar nia.

My Digi line the 3G I used as & when I need it. Most of the time only Edge & sometime 3G..but 3G very-very weak in Puchong!! As good as nothing! Speed hardly >150kbps & sometime once in blue moon >300kbps

DiGi is sponsoring on this section. Will you say, "no I don't want your money. LYN can survive without any sponsorship. I have my own money to fork out to maintain LYN server"?
Come on. Be practical. That doesn't mean they are pro to DiGi.

Huhu, did you saw that? You are testing with a KL server. Try to test with an overseas server to get a more realistic result. Btw, what Maxis package are you using?

Too bad then. Your area has poor coverage for 3G (DG). I would advise to switch because keeping it & complaining about it is not going to help any further.

Yeah I know about the advert part..DIGI really hard on advertisement & din u realised that I'm a moderator too here & yet I bombard it haha!

I can'y switch bcos it's a company line haha..I was an Digi customer since 1994 when they just lauched for the 1st week!...That time resally bad coverage compare to Celcom. Thereafter I switched over to Celcom & wow..everywhere also damn clear but too bad they screwed up on my billing..So I terminated them after only 6mth & using Maxis since late 90' till got asked to MNP to digi..haizzz..now started again...DC here & there..Port Klang Shah Alam & once a while in PJ & most of the time @ Puchong..

Yeah Puchong 3G for Digi really bad..Maxis used to be bad too during 2007-2008 here but improved last year. problem wth Maxis is their stupid capping..U can only surf but no heavy downloading...esp those on 1,5Gb, & 3GB lines..

For me 1.5GB & 3GB not enuf..atleast 5GB/mth as my avg already 1.2GB per week just on normal surfing.. So I hv no choice but to change to their 6GB line which is not cheap! RM98 but after minus RM30, Only been chartged RM68..Currently on the 2mth using them back...pretty OK right now,,haha..but dunno how long can last...All BB in Mal;aysia will suffer all this problems wan once ppl switching from one BB to another!

The best still streamyx whcih I used at home..constant 1600kbps..

BTW..Test Oversea..US: