what if they charge u 10 bucks, but they didnt do a good job. will you just accept it, or ask them to do it again? for normal SP is okay, but more special types like matte are pretty hard and if they did a small mistake (let's say they get dust on the adhesive side), well, you wouldn't accept it right?

so when u dont accept it, n u ask for ur money back = they rugi. how to do business like that

also, u wont want them to do it anyway. applying SP especially matte ones are best done in a calm situation. the staff would be busy working, entertaining other customers etc...they probably will apply ur SP in a rush anyway. i wouldn't want that. i prefer to carefully do it in my own time. same goes to my invisible shield and palmguard

sorry, i dont remember who exactly, but im familiar with the case. some people feel that Apple is a premium, upper-class brand, that when they enter an apple reseller, they should be treated like upper-class citizen or something. sure, as customers we are entitled to good service, but not super-royalty service. for me, as long as they greet u well, give u clear and honest answers, help u try out some accessories etc,... job well done. sounds simple but surprisingly not many people can do it

as tinkerbel said, it's probably not that the 'cannot' do it. of course they know how to, but they dont have to or dun wanna take the risk. it doesnt matter, because again, it's better for u to apply it ur own anyway

This post has been edited by dvlzplayground: May 24 2010, 09:21 PM

^ got powersupport for MBP 15?

ouch, bad timing for this to happen to u bro all the best!

wowww almost like got new MBP already

without ACPP, new logic board would be around 3k, LCD around 800, new battery around 500. no idea how much is the top case.

so u spent ~rm1200 for ACPP instead of paying atleast rm4300!

i hope i'd be as lucky as u. im at 252 cycle count now, gonna reach 300 soon ;p

ehh.. the name of this thread is RUDE customer service. johny2k's thread was about good customer service

if wanna merge, i suggest to change the name of the thread. maybe Apple Resellers and Service Centres thread or something

engineers and technicians are different occupations my friend ;p

oh really? that's new

hahahahhaha!!!

what to do..panic la, scared lose customer

good news, it's my.info@epicentreasia.com from this page: http://www.epicentreasia.com/contact.html

bad news, they never replied me hehe

unless u're an ang moh la. wear like a beggar also can get good treatment here

no. they would be busy googling "bonjour"

hahah good one!

haha better install urself bro. he's not getting paid extra to spend a few minutes applying ur screen protector. do it urself, in a clean room, at your own time im sure ull be more satisfied than if u had him did it

there's a lot of tutorials on youtube on applying screen protectors. it shouldn't be a problem if u're applying clear ones, it's the antiglare (with adhesives) which are hard. really need to make sure u're in a clean place

err car tint nevermind, just spray some water behind it and apply. glossy screen protectors also can use this trick. it's the ones with adhesives are tricky... not to mention getting dust and whatever debris gettng stuck to the film :S

im using an antiglare screen protector last time dun have antiglare option, would've gotten it if it did.

OT = out of topic hehe

black unibody MBP will look great though but looking at colorware website, i think we cant change the colour of the trackpad

yes they use soap water, but just water works fine. haha of course dont put too much la that being said, the MBP screen is just all glass with no gaps so it shud be fine

wow if he made a scratch, ouch! protect something but something else scratch. btw maybe u shud get something like bodyguardz or what. the screen is glass and wont get scratched easily. the body is more prone