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Hardware The New MacBook/MacBook Pro/Air Users Thread v5, Share your joy and your pain here ;)

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elfreakz
post Apr 16 2010, 10:05 PM

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Ok guys i have problem here.

Macbook Unibody, Snow leopard 10.6.3

Yesterdan and today, i got this problem 2 times. A black transparent layer appeared on my screen asking:

"You need to restart your computer. Hold down the power button until it turn off then press the power button again"

What is this? I was just surfing with chrome, and YM. Is this serious issue? because it appear 2 times since yesterday. Anything wrong with hardware?
elfreakz
post Apr 16 2010, 11:58 PM

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QUOTE(wiraone @ Apr 16 2010, 10:47 PM)
It might be Chrome acting up .. I rarely get this tho' I've experienced this few times when running VMWare. Chrome has been in my bin many ages ago.. tested it, its so buggy and I had to really bin it .. I'm happy with Safari .. what other application running at the same time when this thing happened?
*
been using chrome for long time with this mac.. but start yesterday and today it appeared that error. like one time for each day. weird...

im running YM today with chrome and i got that hard press turn off.
and yesterday im running chrome, ym, itunes...and it appear.

i have done disk utility thinggy, now waiting to see if it appear again.

--

if you hard press to turn off.. it sound like that kind of action will destroy the hdd?
elfreakz
post Apr 17 2010, 06:37 PM

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QUOTE(wiraone @ Apr 17 2010, 08:08 AM)
When you get that option, it means that your Mac is totally crashed .. no way out other than to restart your Mac .. pressing the power button for more than 10 seconds will actually force the system to shutdown. It just pulling out the AC power on your PC .. it will not destroy your HDD it will damage your filesystem .. running disk utility should solve it though.

BTW, to determine what causes the crash, you may want to go to console and check the last log before the crash..
*
Thanks for the reply.

Oh ya after restart there's a log to send report to Apple.. i did copied the one happened on friday. So im not sure whats going to happened after the report send. Any other place i can refer below report to determine what is actually happened?

Fri Apr 16 21:53:16 2010
panic(cpu 1 caller 0x2a8ac2): Kernel trap at 0x0049dd59, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x0725d000, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x0725cf80, EBX: 0x00000080, ECX: 0x00000000, EDX: 0xffffffff
CR2: 0x0725d000, EBP: 0x31abbae8, ESI: 0x00000000, EDI: 0x00000004
EFL: 0x00010297, EIP: 0x0049dd59, CS: 0x00000008, DS: 0x31ab0010
Error code: 0x00000002

Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x31abb8f8 : 0x21b449 (0x5ce420 0x31abb92c 0x2238a5 0x0)
0x31abb948 : 0x2a8ac2 (0x590478 0x49dd59 0xe 0x590642)
0x31abba28 : 0x29e9a8 (0x31abba40 0x0 0x31abbae8 0x49dd59)
0x31abba38 : 0x49dd59 (0xe 0x48 0x31ab0010 0x24990010)
0x31abbae8 : 0x49e17e (0x725cf80 0x3fc 0x4 0x955af4)
0x31abbb28 : 0x953286 (0x31abbb5c 0x39 0x56c4210 0x31abbb58)
0x31abbf78 : 0x953e18 (0x6cf7c00 0x6cf7c8c 0x100000 0x2277f7)
0x31abbfc8 : 0x29e6cc (0x6cf7c00 0x0 0x10 0x61d3ca4)
Kernel Extensions in backtrace (with dependencies):
com.apple.iokit.IOSerialFamily(10.0.3)@0x950000->0x958fff
elfreakz
post Apr 18 2010, 01:57 PM

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QUOTE(wiraone @ Apr 17 2010, 08:18 PM)
Read this Chrome bug report which was filled recently:

http://code.google.com/p/chromium/issues/detail?id=38245

Look further down a line and see if you can see something like the following line .. just to confirm which app that causes the problem:

CODE
BSD process name corresponding to current thread: Google Chrome He

*
Thanks for the info wiraone..

i have look down further in the report.. it written down

BSD process name corresponding to current thread: kernel_task
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