what's the damage?
Need LYN MEMBERS HELP!, NEED MODERATOR HELP!!!
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 Apr 11 2010, 05:45 PM
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#1
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Senior Member
1,606 posts Joined: Jan 2008 From: Car Junk  
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Apr 12 2010, 11:56 PM
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#2
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Senior Member
1,606 posts Joined: Jan 2008 From: Car Junk
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QUOTE(pijoe @ Apr 12 2010, 11:45 PM) No... he can contact me by sms but not voice call. he got my detail because he want my copy license during COD on january. Actually, buyer want to pay extra cost for fast shipping to australia and i ask him go to iphone centre KLCC and ask them if you want fast (are you receive my sms, TS)??? I also need clarify first from my supplier because i'm scared this thing not eligible for warranty. I want to try to solve his problem even i think this thing not eligible for warranty. What make me angry is just after 4 days he threaten me for 2 days (are you agree with me, TS??) and open thread here with my personal detail. to seller, if buyer indeed dropped the phone cuz he almsot kena ragut and the phone not workingI admit i'm not answer his phone but I always reply his sms ( are you agree with me, TS?)... I'm not running from you. I'm IC verify member in lelong. Yes... pijoe79 is my ID ... and yes, at CG also is my ID ... i'm supporter member there and many of them known me. Attended few gathering. Why i'm want to con you just because of warranty... after 4 days complain, this is ONE from few sms which make me fad-up to solve this problem with TS..  and few sms want to sue me.....   most likely is external force that cause the damage which warranty doesn't cover if he actually make the police report, please ask for police report number so you can counter report to say you are innocent. since the case is so urgent, instead of emailing your "supplier" at australia, u better give him a call to get faster respond instead of waiting for a reply if buyer want you to honor the warranty, ask buyer to deliver the phone to you ... hold onto the phone until your supplier get back to you... if there is visual damage on the phone , then obviously something happened, if everything looks alright, might as well try your luck with the warranty in australia . if Apple australia find it's a user's fault, then they should issue a repair statement to prove to buyer. otherwise buyer will again complain about warranty. as for Buyer , you just have to wait till the phone arrive back in m'sia. |
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Apr 14 2010, 12:55 AM
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#3
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Senior Member
1,606 posts Joined: Jan 2008 From: Car Junk
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pijoe , dont be too fast to "abandon" this case ..
it will haunt you later on .. ts , please take photo of iphone from all angles and post it up ,up down left right side let every1 be the judge here .... if you don't post any photo of the phone, every1 here will think the phone is badly damage ... seller, if phone is 95% condition without visual damage, then i think you should honor your Australia warranty with your supplier about the postage cost ,buyer should only cover the cost from TS back to seller .... cuz bought locally with seller .... well ... if it's back from warranty fixed = 50-50 share postage cost if back from warranty but cannot fix for free = 100% postage both ways by buyer ... |
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Apr 15 2010, 10:56 AM
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#4
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Senior Member
1,606 posts Joined: Jan 2008 From: Car Junk
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we are almost at the end of a dispute ..after viewing the photos,
final words from me Pijoe : r u going to stand by your decision not to take the responsibility for the warranty claim by TS no matter what the situation is and also because buyer was rude? if that so , then you did not honor your 6 months "PERSONAL" warranty. PERSONAL warranty means - u will absorb all cost at your personal expense. not using Apple's Warranty. Buyer might be rude , but customer always "right" to a certain extend. Ask yourself this, why Buyer was rude in the first place? TS: if seller doesn't not want to honor the warranty because of your rude manner handling the situation , then you are left with only 1 choice. Fix it yourself at your own cost. yes you can continue to flame this seller in all his sales thread but that is only to warn others after his "warranty" and after sales service but please keep in mind that won't get your iphone fix also. |
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Apr 15 2010, 12:39 PM
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#5
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Senior Member
1,606 posts Joined: Jan 2008 From: Car Junk
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is there a Malaysia Apple store that I don't know about? i know they got the website la, but a store?
As far as i know, Machine is the only a Authorized reseller. |
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Apr 15 2010, 03:43 PM
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#6
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Senior Member
1,606 posts Joined: Jan 2008 From: Car Junk
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QUOTE(ZhaoYun @ Apr 15 2010, 01:57 PM) that is online apple store to purchase stuff from internet..i don't think they have physical Apple Stores... only Machine ... |
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Apr 19 2010, 02:38 PM
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#7
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Senior Member
1,606 posts Joined: Jan 2008 From: Car Junk
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QUOTE(BelowAverage @ Apr 19 2010, 12:39 PM) You already ADMIT that you were wrong, yet you still want warranty? i seriously would like to see you do that ...You fell down, you hit the phone, of course you cannot claim warranty for that. if can, everytime i buy laptop, wait for the last month of the warranty, SLAM my laptop, and bring to Acer to change me a new laptop? |
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