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Streamyx StreamyxCoolUniPack#2~updated post #1 on 9 May, Read post #1 before you ask anything

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ff8ong
post May 8 2010, 01:14 AM

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QUOTE(hello10 @ May 8 2010, 01:11 AM)
I applied for this package plus a new phone line about one week ago, the new home line was installed on last friday, but streamyx installer never showed out till now, then i phone them twice already still nothing come out in the MIPS or SAMS...later i will go the tmpoint there scold them and f*** up.
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Where you apply yours?
ff8ong
post May 8 2010, 09:23 PM

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QUOTE(experty2010 @ May 8 2010, 09:02 PM)
cool uni pack can applied through agent? or just normal package?
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You can apply thru consumer sales agent but it is highly not recommended.
ff8ong
post May 9 2010, 03:01 PM

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Wanted to ask can i add the RM10 voice plan to Cool uni pack? Thanks!
ff8ong
post May 9 2010, 05:32 PM

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QUOTE(John89 @ May 9 2010, 04:36 PM)
Yeah, I know I can apply for this Uni pack with a new fixed line. But I was hoping I can terminate my current streamyx account and apply for the Uni pack...Guess I do not have other choice then...
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The possibility of no need wait 30 days is very low. Most of the TM staff will surely say need to wait once you say it is not under your name.
ff8ong
post May 10 2010, 10:26 AM

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QUOTE(steventan85 @ May 10 2010, 10:06 AM)
i got the website to check , but wat to key in ?

wat order no. ? SAMS order no. or MIPS order no. ? pls be specific ...thx
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QUOTE(Darkmage12 @ May 10 2010, 10:15 AM)
Can you give me the website to check? Is it called HP Order Status? If Yes I also not sure what to key in
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QUOTE(shikimori @ May 10 2010, 10:16 AM)
What order number ? I dont even received one at email or by installer
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Call 1800-88-6998 and press option 2.

Tell the reception you are from Cool Uni Pack, they will ask for your house number. If order been receive by Hp , you
most probably get a order number to track it online.

Once your order received, you can assume it will reach in the current week or next week.

They just only receive my order today. rclxms.gif


This post has been edited by ff8ong: May 10 2010, 10:37 AM
ff8ong
post May 10 2010, 12:10 PM

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QUOTE(shikimori @ May 10 2010, 10:41 AM)
thx man you're really helpful compared to those jerk off tm cs . All i get was wait for 14 day ... again and again .. now its the 13th
day of waiting . LOL call 100 even better he ask me to collect at tmpoint if arrive wtf ...

now ive got the order number and the HP cs said that it would be arriving by this week smile.gif
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Good, did you receive a order number to track?


Added on May 10, 2010, 12:11 pm
QUOTE(IwanAGP @ May 10 2010, 12:07 PM)
Shit... 100 confirmed with me they cannot find my order inside the system. I hope to get back my application form and everything then i submit it over here. Everything is messed up!!!
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Possible to get back application form from TMpoint? I think is best for you to apply again and get a confirmation slip.

This post has been edited by ff8ong: May 10 2010, 12:11 PM
ff8ong
post May 10 2010, 12:43 PM

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QUOTE(Eguy1314 @ May 10 2010, 12:40 PM)
I already submit the form 2 week agao, can i go to tmpoint and ask for confirmation slip?
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I thought you suppose to get it when u submit the form, i get it when i submit the form. They key in and can
get the slip immediately.
ff8ong
post May 10 2010, 01:08 PM

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QUOTE(shikimori @ May 10 2010, 01:01 PM)
got the order number starts with scpo****

thanks but the problem now i dunno the order date so cant reallly search for status at hp site
28th april ..I hope can get the netbook by this week . My friend already got it but applied 2/3 days earlier then me
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I see, you can call them and ask when they receive the order. I think they able to guide you.
ff8ong
post May 10 2010, 01:35 PM

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QUOTE(lordzarx @ May 10 2010, 01:22 PM)
guys....i'm at my hometown....and my uni is at other states.....it would be really troublesome to go back to my uni just for the cop...

is there any other way to get the approval?
can't we use the matrix card like that?
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You will need the chop and the student ID. The TM point staff will surely check for the official staff as acknowledgement from IPTA.
ff8ong
post May 10 2010, 01:36 PM

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QUOTE(IwanAGP @ May 10 2010, 01:23 PM)
..........................................................................................................................................................................................................................
My streamyx how ooooooo....... I dunno howwwwwwwwwwwwwwwwwwww
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I believe your option is only either get back the application form and re-apply again else u have to get a chop at uni again or keep calling 100.


Added on May 10, 2010, 1:37 pm
QUOTE(Eguy1314 @ May 10 2010, 01:36 PM)
I dunno, i went to TM point S'wan, after settle the termination form and also the application form, the TM Point staff said .. ok done. And that time i dunno got slip so straight away went back..  cry.gif
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How was your online status at SAMS?

This post has been edited by ff8ong: May 10 2010, 01:37 PM
ff8ong
post May 10 2010, 01:42 PM

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QUOTE(shikimori @ May 10 2010, 01:38 PM)
hey guys that order number need to put in what column? purchase order,  hp order or , web order?
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Why not try all. brows.gif else you have to call hp and ask put at which but why not put in here and try.

https://h20497.www2.hp.com/os/simpleView.tcl

only order number and date. smile.gif


QUOTE(Eguy1314 @ May 10 2010, 01:38 PM)
Nothing at all.. >.< I went to tmpoint and ask for status for a 2nd time, they said still waiting for KL HQ to process. They said they already sent an email of my detail to TM tower.. sad.gif
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Previously i have the same situasion, 2 week still havent on the status. Then i reapply and TM point gave me slip immediately, after 2 minute i check the status is up and team assigned.



QUOTE(warlove3 @ May 10 2010, 01:38 PM)
erm this unipack also waive homeline rental fees right?
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Yes. Include homeline rental as Streamyx COMBO package.
ff8ong
post May 10 2010, 01:47 PM

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QUOTE(shikimori @ May 10 2010, 01:42 PM)
nvm found it it fall under the web order column

and lol wtf planned delivery date 17 may sad.gif oh well good thing come for those who waits
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The page work? It show 17 may?

I lodge a few report to MCMC regarding all the TM problem, then today TM staff so good call me and ask each complaint
that i send is solve already or not. biggrin.gif
ff8ong
post May 10 2010, 01:49 PM

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QUOTE(Eguy1314 @ May 10 2010, 01:47 PM)
I currently at my hometown, cant get the chopped.. >.< So can i later go tmpoint and have my slip?
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You can try, if you have time. Ask them to check your status and application, and tell them u have receive slip and status
since apply on XX-XX-2010.
ff8ong
post May 10 2010, 01:52 PM

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QUOTE(e30 @ May 10 2010, 01:48 PM)
i terminated my old streamyx and sent in my application for unipack on 2nd april. till now still no status, which is more than the required 30-day quarantine period. i called 100 and they day no status of application. i went to tmpoint and they say they already forward my application to HQ. i 'm tired of going to the branch and scolding the staff. where can i make a formal compalint to speed up the process? newspaper?
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You can lodge complait to MCMC and CFM, it is quite useful for me.

http://www.cfm.org.my/

http://aduan.skmm.gov.my/


You will receive their E-mail if the complaint received.


Added on May 10, 2010, 1:53 pm
QUOTE(Eguy1314 @ May 10 2010, 01:50 PM)
You mean i have to lie to them that i got the slip already?
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sorry,typing mistake. Tell them you havent receive and say all your friend receive and get status imemediately. See what they respond.

This post has been edited by ff8ong: May 10 2010, 01:55 PM
ff8ong
post May 10 2010, 02:03 PM

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QUOTE(shikimori @ May 10 2010, 01:59 PM)
yeah work
I fed up calling them ..
This morning call and waited so long to get a hold of them on top of that have to bear listening to those lame ass advertisement
luckily got speakerphone. Once I got the cs shes like pronounce my name wrong .. no biggie but the part when i ask about my netbook
status she just kept repeating 14 days 14 days 14 days only after that u can here and complain .. haiz . I hope they kept promise about letting
50% off the first bill if get the netbook late.

oh well luckily got lowyat.net if not i have to drive my ass of to that tmpoint
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Good to know that the page actually work. So i able to check later on. How you get your order date?
ff8ong
post May 10 2010, 02:07 PM

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QUOTE(shikimori @ May 10 2010, 02:05 PM)
lol i just start with the activate streamyx date but i think thats not important just fill the web order column and you will get the result
thx man for the help
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I see. You are welcome. laugh.gif
ff8ong
post May 10 2010, 03:46 PM

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QUOTE(Eguy1314 @ May 10 2010, 03:34 PM)
just came back from TM point, ask for confirmation slip, they said tak ada , because i'm still under cool down period and cant apply yet.
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I see. So you are (non owner)upgrade application. How many day u been cool down?
ff8ong
post May 10 2010, 04:06 PM

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edit


Added on May 10, 2010, 4:08 pm
QUOTE(Eguy1314 @ May 10 2010, 03:52 PM)
What you mean by non owner? O.o ...
erm..about 2 week le
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If the homeline number is under your name, then you no need to get 30 day cool down. But if it is under someone else
you will need 30 day quarantine except you apply a new homeline.

This post has been edited by ff8ong: May 10 2010, 04:08 PM
ff8ong
post May 10 2010, 04:17 PM

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QUOTE(Eguy1314 @ May 10 2010, 04:13 PM)
Yeah..so i have to wait for 2 week more? But there's forumer here that complete everything in less than 2 week
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Thats really depends on luck, you know...TM tongue.gif

You should wait 2 week more and either call 100 or go TM point ask them your application start to process or not.
Say you already wait for 30 day quarantine.
ff8ong
post May 10 2010, 04:22 PM

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QUOTE(szaku89 @ May 10 2010, 04:18 PM)
How much u kena charge by phoning that number? I have tried it just now, it said "busy sorry pls wait . .. ..xxx x" , keep on like that for like 3 mins. And I kena charged RM2.00 for that 3mins+ call.
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Why not call it via Homeline? Else it wont be toll free if call via telco.

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