Anyone has mild steel grille vendor/contractor to recommend aside from 3kim in PJ/klang valley?
I tried reaching out to 3kim on both the numbers from their FB (one after another), but no/slow response. Maybe they have too much biz ady from LY recommendation

recently moved in to my new place.
would recommend 3kim for grille and aluminum/MS works

finally went with 3kim to get a few things done :
1/ window grilles (MS)
2/ aluminum back gate
3/ stair case railing (MS + tempered glass)

Excellent service provided by Ms Jia Jia - office based (through whatsapp/phone call) and Sam (on-site)
Both were prompt to respond (despite what I suspect is crazy loads of clients). Detailed itemization of quotation
Sam is an extremely polite chap and patient (met him f2f a few times), answered all my queries, and when he couldn't (a bit more technical for my stair case railing as there was some curve and wanted to minimize damage to wooden flooring), he got in his "sifu" and met me on site on at least 2 occasions.

What I really loved about 3kim is their scheduling. Booking your time weeks in advance, which my main con, a so called "reputable ID company - I*I Con****" failed miserably. Like sifu CEO684 commented, really pissing off when they don't respect your time and each person's DAY rate!

More often than not, I had to keep 3kim on hold while getting a response from my main con on certain parts which were dependent on the main con's timelines.
Jia Jia also frequently sends me reminders 1 day b4 the actual day of installation/meetings as well! double thumbs up for that!

Quality wise (immediate/short term - still too new to comment on mid-long term) :
1/ window grilles (MS) - ok, except one window grille was loose, they came and screwed it in (the earlier screw went into a hollow wall). All upstairs rooms which does not have exit door (balcony), comes with an escape grille (no additional charges). But they missed one of the rooms, which upon informing them, they arranged for the installed grille to be removed and exchanged for one with escape grille.
2/ aluminum back gate - love the design. pic below
3/ stair case railing (MS + tempered glass) - one of the end post (which is not near any wall to wall bolt it/support) was a bit shaky. They came and insert a few more screws to the base and was less shaky.



This post has been edited by vernee26: Oct 28 2022, 08:51 PM