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 ALIENWARE Mothership V4, Everything which is the brand ALIENWARE

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Michaelbyz23
post Apr 15 2010, 01:00 AM

Sarawak Maju Makmur
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any m11x user has this problem ? i have it. should i call dell? for those who have it, wanna call dell to fix this problem??

http://forum.notebookreview.com/showthread.php?t=463747

after i push my screen back, then several times of opening and closign the lid, the screen bulge out again.
Michaelbyz23
post Apr 15 2010, 01:16 AM

Sarawak Maju Makmur
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erm, can u guys check ur right bottom screen of m11x see if there's any problem with it? any pop ups?
Michaelbyz23
post Apr 15 2010, 01:20 AM

Sarawak Maju Makmur
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physically.. the lcd screen bulge out from its casing. like the one in the link i posted just now. alot of ppl are having it. so wondering anyone here has it.. i have it. it bulges out. after i pushed it back, it bulges out again after quite some times of open and closing the lid.
Michaelbyz23
post Apr 15 2010, 01:26 AM

Sarawak Maju Makmur
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iksin, ur m11x lcd screen got bulge out from the casing onot? especially the bottom right side.
Michaelbyz23
post Apr 15 2010, 01:36 AM

Sarawak Maju Makmur
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u compare to the left side, left side is perfectly fit in rite? do u try to push back in?

mine is like quite big.. like the one in photo. its very bad cuz the dust can go inside ur screen... sighz.. what kind of OC is this =.=

quite alot of ppl from nbr got this issue.. i think im calling dell tmr.
Michaelbyz23
post Apr 15 2010, 01:49 AM

Sarawak Maju Makmur
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really bo mood liaw sad.gif
my left side is pefectly nice. but right side sighz.

well, see tmr got any more ppl responding to this onot.
Michaelbyz23
post Apr 15 2010, 02:06 AM

Sarawak Maju Makmur
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i at first ok ok one.. don care lah, can push in wat.. then after i push in, it come out again.. like what nbr ppl say, mayb there's some missing clip inside, or mayb the screen too small, so doesnt fit the case.

then another thing is that i scare dust will go in. if really go in, then sien liaw lu.. or even ants can crawl in.. aiyoyoo..
Michaelbyz23
post Apr 15 2010, 08:25 AM

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Problems with my screen. bulging out at the right bottom:
» Click to show Spoiler - click again to hide... «
Michaelbyz23
post Apr 15 2010, 08:30 AM

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the gap is big enuf to let dust go in.. after pushing in, it will bulge out again


Added on April 15, 2010, 9:03 ami not sure bout that la. the drop isnt really anythin as it was protected in the laptop bag. belkin bag.

i think it has already been there since i bought it.

its really bothering me, cuz the dust can get in

This post has been edited by Michaelbyz23: Apr 15 2010, 09:03 AM
Michaelbyz23
post Apr 15 2010, 09:54 AM

Sarawak Maju Makmur
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i already call dell and email them 4 photos including one that shows the screen does not fit nicely to casing.

including this.

after i do some close examine to my laptop last nite then i find out sad.gif

user posted image
This image shows the unfit part..

_________________________________________________________________________________________-
user posted image
the left side which is the fitting nice part.

This post has been edited by Michaelbyz23: Apr 15 2010, 10:03 AM
Michaelbyz23
post Apr 15 2010, 10:21 AM

Sarawak Maju Makmur
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so the lesson is, use ur laptop to the fullest so u will be able to notice any defects..

at hostel, i only connect to external monitor and keyboad. so i din really notice much. but close examine has shown many not nice parts.. sad.gif

this is the perfect fit:
» Click to show Spoiler - click again to hide... «
Michaelbyz23
post Apr 15 2010, 01:29 PM

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yea called dell. they actually will bring spare parts to fix for me on monday. but i tell them my issue with unbalance base. the person in charge say it could be alot of factors that cause the base to be unbalance. the chassis problem and some other environmental issues. as a result, they cant fix the unbalance issue cuz it needs some device to test this issue. according to him, the unbalace base is very common. somemore its aluminium made chassis.

so, they will bring my laptop back to dell. fix for 5 days and return me by next friday.

so isit okay to let them bring back? i just scare after disassembling my laptop, it will be scratched or some other minor issue will happen to my laptop.. any experience
Michaelbyz23
post Apr 15 2010, 01:52 PM

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they say can only fix the screen for me on site. but about the unbalance base problem, they cant ... so thats why they have to bring back.

the person in charged to ask me bout my decision, either to let them bring back and fix the screen together with the check-up on the unbalance base, OR they come and fix my screen only.
then he recommended me to let dell bring back to inspect on the chassis. if really got unbalance issue, they will fix it for me. so its like killing 2 birds with a stone.

so i din think much lo, i told them to come collect next monday. and return on friday.

now i just worried that the technician inside wil be rough to my m11x sad.gif
i don wan later coem back got full of scratches, or the screws become loosen, or got scratch at keyboard, or any other issue... >.<
Michaelbyz23
post Apr 15 2010, 04:45 PM

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r the technicians friendly and helpful?
Michaelbyz23
post Apr 15 2010, 05:09 PM

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hmm, why change ur gpu again ar? >.<
isit got problem? or u wanna upgrade and u call up dell?


Added on April 15, 2010, 5:12 pmi really hope they will not scratch or buat cincai when they do it in their own labs later... if not, i will call them to swap a new laptop for me if i see all scratches all over the laptop.. sad.gif

what to do.. i have unbalance case which they need to check it in their labs.. so yeah.. just finger crossed and pray hard they will treat it with the fullest care just as how they traet urs and others at their home in front of the owners smile.gif if so, then i will give 10 thumb ups for their excellence service biggrin.gif

This post has been edited by Michaelbyz23: Apr 15 2010, 05:12 PM
Michaelbyz23
post Apr 15 2010, 05:36 PM

Sarawak Maju Makmur
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oo... so many problems.. now i noe why many ppl from nbr kutuk alienware's factory OC edi.. ppl from nbr say their factory OC is really bad and they prefer factory OC more than services provided after that..

okay, thanks for the info and experience shared bro. really helpful smile.gif
Michaelbyz23
post Apr 15 2010, 10:54 PM

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check alientouch.. i think ur default setting is that when an external mouse is plugged in, the touch pad is automatically switched off. or try re-installing the touchpad driver.


Added on April 15, 2010, 10:55 pmoops... sry.. wrong interpretation >.<

try reinstall the touchpad driver?

This post has been edited by Michaelbyz23: Apr 15 2010, 10:55 PM
Michaelbyz23
post Apr 16 2010, 12:08 AM

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he will be posting pictures to tutor him for his touchpad problem
Michaelbyz23
post Apr 16 2010, 12:16 AM

Sarawak Maju Makmur
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wow! nice job wei!!! biggrin.gif

+ REP!! thanks docter for the photos ~ awesome!
Michaelbyz23
post Apr 16 2010, 12:32 AM

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mr docter even has the courage to operate on humans and animals.. aliens are no exceptional!

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