QUOTE(RAMChYLD @ Apr 13 2010, 10:38 AM)
I would, except that now they want RM500 if I cancel, say I signed two year contract. My contract was for one year! Even the contract copy I have said 1 year!
Then you could engage yourself a lawyer and find out if the B.yond contract is for one or two. I doubt it's for a two-year contract especially if the copy is right in front of you.
As others have said, it's only a two-year contract if you are a new subscriber to Astro.
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Not only the salesperson tell lies to get you to sign, they do trickery to your contract as well and make you cannot cancel for longer than the contract says!

We'll wait until you sort this problem out. Do let us know.
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When I sign up for satellite, the last thing I want is local programming.
I'm sure there are many who feels that way too, especially expats. It's sad to hear/see that Asstro is still in their little world of their own, and thanks to big daddy gomen's protection, don't have to care if people are angry or not.
Seriously though, if you judge from how popular Akademi Fantasia and Astro Ceria and even Vaanavil is doing, you'd find that the majority of subscribers want local content. People who want foreign programming - including expats - are in the minority.
Being in the minority doesn't mean they don't care that you're not satisfied but they probably can't justify the cost. You will get some of what you want but not all of what you want. You can't please everybody all of the time.
QUOTE(kianwee @ Apr 13 2010, 11:31 AM)
I think it's time for you to try something more sophisticated, try hurling some molotov cocktail at their HQ.
In some countries, this constitutes a threat. If you said that about the American president, you'd be on their bad boy list.
QUOTE(smileguy @ Apr 13 2010, 11:51 AM)
I think nobody has any authority here to say to another forumer to stop subscribing to something if he is not happy with it.
That runs contrary to the concept of a forum. I have the authority to say/suggest but I don't have the authority to implement/control. You can vent all you want in a forum but if that doesn't get you anywhere, you should be doing something else to get the matter resolved.
He's not happy with Astro and wants to terminate. That is his authority and his right to do so. He can vent until he's blue in the face but that only gets him angrier. The root problem is still unsolved. If a bee stings you, are you going to vent at the bee or are you going to get your sting taken care of?
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Typical attitude no wonder everybody gets away ! If you are not happy here in this forum you may leave nothing gives you the right to say such things.
See above.
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Its rude to say to another forumer to terminate and shut up !
1) He does want to terminate.
2) I didn't tell him to shut up. If he's not happy, he can do other stuff that can make him happy. Clearly just thinking about Astro is not making him happy.
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Here everyone has the right to pour out thier greivances.
See above.
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We are not looking for defenders here cos whatever highlighted here was the truth and about things we felt were not right. Not happy with what we talk you may go friend ! Apart from the issue of the switch-a-roo of a two-year contract, has Astro misrepresented their intentions regarding B.yond programming?
Have they said, "If we ever become a signal re-transmitter, we would definitely be providing those channels as well?"
Have they given us a specific timetable with exact dates as to when new HD channels is going to take place?
Have they said that B.yond is going to have the same bandwidth as Blu-ray Disc?
Have they said that all the HD channels will have burnt subtitles by April 1st?
What you think they should be doing is not the same as what they promised you what the service would be. You can be angry all you want at Astro but be fair with your criticisms.
fuad