@huiyin_hsu,
Am not sure if you'll be able to get it replaced since it can be considered as a "wear and tear" issue but no harm trying.

If you have ACPP, best to give them a call and make the report; explain you're in a foreign country and can't speak the language and see if they can get something done for u; and at the v least it's been reported so time is no longer the essence.