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Help Cracked Palmrest !, Will Apple replace ?

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TShuiyin_hsu
post Mar 28 2010, 10:30 PM, updated 16y ago

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Hi everyone,

I just realised that my palm rest (right side), the edge of my mac has a gap. As in a part of it broke T_T i know its a common problem with the whites but do you think Apple will replace it for me ?

I bought my mac about 13 to 14 months ago and the cracks started appearing maybe 2-3 months ago but i never bothered because it was just a small one and i'm not in Malaysia at the moment... So, i don't know if the Korea apple store will replace it for me, plus language barrier is going to be a huge problem T_T unless i wait until i return to Malaysia in August.. T____T

Here's a picture of the crack...

What do I do cry.gif cry.gif cry.gif cry.gif

user posted image




TShuiyin_hsu
post Mar 29 2010, 07:55 AM

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im in korea
TShuiyin_hsu
post Mar 29 2010, 12:44 PM

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thanks for all the suggestions... its extremely difficult to communicate with the people in korea especially since they don't speak english (and they don't even make an effor to try T____T ) but yeah.. i am thinking of using the photo and getting my sister or someone to got to Malaysia apple to check it out.. do you think that can work ??


Added on March 29, 2010, 12:59 pmbtw, i tried searching for "TS1964" on the apple site but couldn't find anything ? what is it about actually ??

thank you !

This post has been edited by huiyin_hsu: Mar 29 2010, 12:59 PM
TShuiyin_hsu
post Mar 29 2010, 03:15 PM

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@Kernkraft : no its not T_______T
@wei : even without applecare i can return rite? I will be back in Malaysia late July.
TShuiyin_hsu
post Mar 31 2010, 10:52 PM

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@siaukia, i mean it dosen't really bug me lah, but sakit hati look @ it like that.. hopefully wont cause any internal damage smile.gif if can fix fix lor.. if cannot then its ok i guess smile.gif
TShuiyin_hsu
post Apr 2 2010, 10:27 PM

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did she still have the warranty or some sort? which apple centre did she go to?

 

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