Try to leave your decoder in stand by for a while. Coz Astro is doing updates to the decoders now and if you don't leave it on stand by, that could make you lose some of the channels.
ASTRO problem, cannot watch certain channel
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 Mar 19 2010, 06:26 PM
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1,839 posts Joined: Mar 2005   
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Mar 19 2010, 10:46 PM
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#2
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1,839 posts Joined: Mar 2005
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QUOTE(aneip @ Mar 19 2010, 08:25 PM) Sometime needs to re-align the disc.. If you have astro for a fews year than most probably you need re-alignment. Anybody did realignment before? I wonder how much do they charge. Coz my parents house had Astro for 11 years now. Subscribed back when Astro had World Package for less than RM55. There are even molds on the dish outside, although signal strength still at 78. |
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Mar 23 2010, 12:32 AM
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QUOTE(Astro4Life @ Mar 22 2010, 10:01 PM) Nowdays decoder are refurbish/Recondition decoder set.So when u subscribe to Astro if u want NEW and not Refurbish please ask for it.They no longer manufacture new dmt sets.Only standard installation of rm199 will get those for now. How about Byond sets? Byond sets belongs to Astro, and all maintenance will be handled by them, according to the T&C. So that means whatever happens, we won't have to pay anything?Natural Disasters are not under warranty.This applies to all electrical or electronic devices.But the next time i advice u to call and check with your installers 1st before calling astro customer service.Since its under warranty we wont charge u a single cent. As for the rm50 its for the Installer/Service partners service fees...Astro dont give us montly salary...Or Yearly Bonus.. Or Free monthly astro fees... And about the refurbished decoder, how about the newer Thompson with composite out decoder? That should be new right? |
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