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Sharp LCD problem!?!?!?!, There are shadow at the Screen....
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matyeo
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 Mar 20 2010, 02:38 PM
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QUOTE(shong @ Mar 19 2010, 10:41 PM) I have check with Sharp, the sharp person told me that all item is only come with 1 year warranty and once u purchase the item, you have to MAIL in the warranty card. and then I ask him about the 2 yrs warranty from shop and he denied about this.. So I call the seller and he told me there's 2 yrs warranty.. quite confused huh...and he said just bring over to their shop and he will kao tim for me with minimum cost... I really have no idea what's the minimum cost, and they did told me they sent to sharp for repair. So now I have to wait for 2 weeks and see how's the outcome .. normal la tu bro...b4 buy everting covered after buy selected part only....  |
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accs_centre
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Mar 20 2010, 08:13 PM
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Last time Sharp was giving 1 year warranty on LCD, Now already extended to 2 years.. Bought in jan 2009 not sure is 1 or 2 Years.
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GuyM
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Apr 14 2010, 09:42 PM
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i wonder what's the status now?
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TSshong
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Apr 19 2010, 05:48 PM
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New Member
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Finally I got my LCD. Very disappointed. The Dealer told me it has 2 years warranties when i purchase and also told me that I shouldn't call them at the first place when it's damaged. I should sent the LCD to their SHOP and they can settle for me. .... means they want to sell it FAST so just tell customer 2 yrs warranties. Am I miss understanding on this part? Secondly, Based on Dealer, sharp said that the Panel has damage. The Panel needs 2k to repair and offer 1k to get another LCD from them. (All informations are from the dealer, not the sharp person). How come I don't receive any call from sharp? I will not getting any sharp lcd and from the dealer shop. Full stop.
Added on April 19, 2010, 5:49 pmQUOTE(accs_centre @ Mar 20 2010, 08:13 PM) Last time Sharp was giving 1 year warranty on LCD, Now already extended to 2 years.. Bought in jan 2009 not sure is 1 or 2 Years. It's only 1 year from the warranty card. Just be careful. It should state at the receipt. This post has been edited by shong: Apr 19 2010, 05:49 PM |
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sky heart
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Apr 19 2010, 07:56 PM
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Getting Started
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sharp lcd tv new model ( after Jun 2009) is 2 years warranty
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DarkNite
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Apr 20 2010, 08:19 AM
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QUOTE(shong @ Apr 19 2010, 05:48 PM) Finally I got my LCD. Very disappointed. The Dealer told me it has 2 years warranties when i purchase and also told me that I shouldn't call them at the first place when it's damaged. I should sent the LCD to their SHOP and they can settle for me. .... means they want to sell it FAST so just tell customer 2 yrs warranties. Am I miss understanding on this part? Secondly, Based on Dealer, sharp said that the Panel has damage. The Panel needs 2k to repair and offer 1k to get another LCD from them. (All informations are from the dealer, not the sharp person). How come I don't receive any call from sharp? I will not getting any sharp lcd and from the dealer shop. Full stop.
Added on April 19, 2010, 5:49 pmIt's only 1 year from the warranty card. Just be careful. It should state at the receipt. So who is actually at fault here?  |
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TSshong
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Apr 21 2010, 09:38 AM
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New Member
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I did my mistake that I never ask the dealer to write down 2 yrs warranty somewhere as record and dealer push the problem to Sharp and Me.
I did write a feedback comment to Sharp regarding on this. Finally Sharp will fix my panel and just charge me travel fees and service charge.
(Fast Reply from them)
End up I'm the one who get repair for me LCD, not the dealer.
Back to a smooth day ^^ and will never get things from the same dealer anymore.
This post has been edited by shong: Apr 21 2010, 09:38 AM
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