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 ★★ ROCCAT™ - V1 - Share Your Experienced ★★, ....Be A ROCCATEERS Now!!

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lingloong
post Dec 4 2011, 08:24 PM

# Noob In Trading #
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Senior Member
1,256 posts

Joined: Aug 2007
From: Ampang TO Sibu
QUOTE(owikh84 @ Nov 3 2011, 12:11 AM)
Roccat distro is sucky big time?
Look at how many delay and delays during the first shipment to Msia
As expected, RMA also sucks!  doh.gif
sweat.gif  sad.gif
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QUOTE(MichaelJohn @ Nov 3 2011, 02:12 PM)
Yea man  sweat.gif

Haven't heard any news about my Kave  wink.gif
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QUOTE(celciuz @ Nov 3 2011, 04:30 PM)
Mine soon going to be 3 months for RMA... tsk, this is terrible la the distro. What's Roccat's distro? Gonna avoid any product by that distro from now on.
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QUOTE(wuakaka91 @ Nov 3 2011, 04:54 PM)
Is true.. alot of sucks distro in malaysia.. BUT, we have to know whether its your seller problem or really the distro problem.. We have to know the real story before we condemn the distro ma... muahaha... i met quite a few lousy distro before, i mean, warranty eff-ing delay... biggrin.gif who knows.. its LYN seller problem..  icon_rolleyes.gif

Added on November 3, 2011, 5:11 pm
Wow!! How come your Sota is not eligible for warranty? shocking.gif
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Well guys not to be "biased" but I think you guys should check with the seller. So far regarding RMA/Warranty for Roccat products, so far not much issue which got the return in LESS than 4 weeks and sometime within 1-2 weeks (mostly) biggrin.gif

FYI, some seller like to "collect" RMA thingy b4 send for warranty thus casing the delay = shortcut blame distributor shakehead.gif
lingloong
post Dec 6 2011, 10:57 PM

# Noob In Trading #
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Senior Member
1,256 posts

Joined: Aug 2007
From: Ampang TO Sibu
QUOTE(philip42 @ Dec 6 2011, 05:07 PM)
do my mobo support 5.1? my mobo is msi 870-g45
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If true 5.1, don't think so dude.....
lingloong
post Dec 13 2011, 11:40 PM

# Noob In Trading #
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Senior Member
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Joined: Aug 2007
From: Ampang TO Sibu
QUOTE(paradis3lost @ Dec 13 2011, 11:28 PM)
The problem is my friend actually bought a version of the Kone that is supposed to be recalled back because of some manufacturing flaw that makes the scroll wheel prone to spoil.

Supposed to be a one-to-one swap for a defective model, but it took them 3 months to RMA.
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Where ur friend buy? shakehead.gif
lingloong
post Dec 18 2011, 04:30 PM

# Noob In Trading #
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Senior Member
1,256 posts

Joined: Aug 2007
From: Ampang TO Sibu
QUOTE(CyntrixTech @ Dec 18 2011, 12:39 PM)
Answer/Mushkin's RMA is fine. I send all my customers to RMA directly with them, and with the right person. It gets done the same day usually since there is no fixing most parts smile.gif
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Yes 2nd to that their RMA turn-over is among the best among all distributor I deal with currently smile.gif

QUOTE(keanoppy @ Dec 18 2011, 04:08 PM)
anyone has experienced roccat/logitech/steelseries?i want to get some feedback

Added on December 18, 2011, 4:10 pm
in short,roccat should take from lingloong?xD
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My point is to get from "reliable" reseller laugh.gif
lingloong
post Oct 13 2012, 05:41 PM

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Senior Member
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Joined: Aug 2007
From: Ampang TO Sibu
QUOTE(annas473 @ Oct 10 2012, 10:03 PM)
user posted image

sorry late. just came back from JB.

just picture 1st biggrin.gif
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Why not send back to the seller for warranty?
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