Umm, agnenick...
i think you're mistaken.
there's no such product called white pure cream...

fify,
your products are on the way.
and i didn't see u any buzz from u =/

fify,
i think u're right. perhaps there is something wrong with my yahoo messenger.

renu,
i've already replied. do u ever check ur email?
and i said in the email that if they change the products for u, then that's the best one to help u with ur probs.
they can give u what u asked but it wouldnt work as well as u hope it would.
u wouldnt want that, would u? so please just trust the dermatologists' judgement.
after all, they're the doctors, not us. lol

renu,
i've emailed u the instructions!
and just cuz u had a bad reaction with other collagen doesnt mean this one will do the same thing to u.
and u SHOULD have told me about this earlier or explain that u're sensitive to collagen or something.
cuz OTHER BUYERS let me know what they're allergic to or if they're sensitive to something. therefore, u shouldnt blame me.
by the way, i'm not doing this for profit. i dun even make money when i help people to order these products from europe.
i made this thread to help others and prevent them from going thru the same thing i did.
and each time i call europe, i NEVER charge others for the long distance calls i had to make so i could ask the lab regarding their skin condition.
in fact, i didnt even charge u for the MULTIPLE TIMES i had to call europe about YOUR skin condition.
a little appreciation would be nice!
so what if the items in the order has changed?
the stuff the dermatologists finalized for u is for ur OWN GOOD and ultimately, they decided that the stuff u got would work on u the best!
so why are u making such a big deal out of somethign so insignificant? do u still want to have better skin?
if u refuse to trust them, u can just mail back the collagen to me and i'll ask the lab to replace the stuff that u want for u instead.
but if it doesnt work as good as it should, u can't blame anyone else anymore, ok?
& i WAS on vacation that's why i replied ur emails late but at least i replied. I even had to go to a cyber cafe so i can reply ur emails.
that cost money too, ok? plus, doing this on my VACATION! have i ever complained to u about that? NO, right?
& guess whats the first thing i did when i got home?
i immediately sent u the instructions!
so considering all the stuff that i've done, a little thank you would be nice
other buyers can testify that i actually care about their improvements and i still give them advice even after i helped them order.
why? cuz i care and knowing that their skin improved actually makes me happy!
anyway, i'm not gonna regret starting this thread just cuz of this prob i encountered with u, cuz i know for a fact that most buyers are satisfied with the results and they actually listens to advice given by the dermatologists and knowing this is enough to make me VERY HAPPY!
anyway, i will not entertain any more of ur negative comments if u still refuse to listen to reason cuz i've explained everything to u.
but if u refuse believe the explanation, there's nothing MORE that i can do.

This post has been edited by Amethyst: Apr 3 2011, 11:43 PM

renu,
now that i understand that u're not blaming me, i'd like to thank u for that.
also, i would like to sincerely apologize for misunderstanding what u said.
when i said i didnt know, i meant to say i didnt know they changed the products. cuz if they had told me, i would have told u about the changes.
how about this? why dun u send the collagen back to me and then i'll ask them to send u something else that works just as good as the gel (since u're scared to try collagen due to bad experience with other collagen of other brands)?
if u agree to this, please dun use the marine collagen gel first, ok?
i'll call the lab regarding this soon & get back to u asap.

This post has been edited by Amethyst: Apr 3 2011, 11:38 PM

renu,
i understand the condition that u r in & its alright.
u can send back the gel when u're ready.
i'll just ask the lab to send the replacement item to u first, ok?
since its partly their fault & i'll let them know to at least inform me before they make any changes from now on.
they're not unreasonable so i'm sure they'll listen.
i'll also try to get them to include a free gift for u, which will be something that can help u with ur problems.

renu,
its alright.
i'm glad our misunderstanding has been cleared and knowing that u appreciate everything i've done makes me really really happy

renu,
so true

DimpleDee,
the promo price for 1 set is stated on post #1

moonstroke,
payment received

nepaligal_me,
i've sent u the details but there's no response from u

Effiezana,
I've sent you a PM but got no reply from u

fruity_90,
i suggest you get the coq10 shine control + earth's nature primer

hi sexystiletto,
I've called the dermatologists in Europe and they said your problems are very easy to fix
i've sent u the items that will be included in your set so please check your inbox!
If you have any questions, feel free to ask

JustBAGIt,
u need to let me know your skin type & skin problems so the dermatologists will know what items to include in your set when I call europe later.
they're awake now so let me know your skin type & skin problems asap, ok?
right now, there's promo for 1 set.
if u get one set now, u can enjoy the promo price for 1 whole year even after promo time is over.
promo price is only rm275 for 1 set plus free postage.
normal price is rm300++ excluding postage.
so best u take this opportunity to buy 1 set to enjoy the benefits while u still can

Hey all,
check your inbox!

tmp0126 & TravyJoy,
check your inbox

diavega,
I've sent you the price for the items you are interested in.
please check your inbox

jeanjean,
i've sent an explanation to you.
please check your inbox
some items are available.
its just that, the items you want aren't available at the moment.
will definitely let you know when they're available

This post has been edited by Amethyst: Apr 25 2011, 03:17 PM

sunemo & mejoanj,
please check your inbox!

Hey dearies,
I've cleared my inbox and you all can pm me now.
Will receive your parcels by this Friday