you will have to pay 10 pounds for it.
i dun think so that they will believe you didn't receive the student card, if you sit exams before, unless you are really new in ACCA
i faced this problem before, but was not that i lost my wallet, was because my card broken.
so i paid 10 pounds to replace a new one, about rm70+ that time. i just like, what the f u c k! just a bloody card cost me rm70+ for that.
but what to do?
2 weeks passed by, my card not yet delivered to me, so i wrote in to ACCA, inquire the reasons for the delay.
they said it will be delivered soon, so i kept waiting.
3rd week passed by, i still not yet receive my card, and again, i wrote to them again.
after few days, i received my card. another few more days later, i received my 2nd card again.
here comes the funniest part, again, i received my 3rd card! but, this time the card was printed with my name, but a "bangladesh" photo!
so, you can do like this too, keep on asking them why didn't you receive your card, and then they will keep sending your card.
but, don't be greedy, although 10 pounds for a student card as free is quite worthy to us la.
that's why you tell them you never received it instead of it's broken. If broken then it's your fault, you'll pay for it